V-U2 An Immersive Concert Film at Sphere Las Vegas

I went to see The Wizard of Oz. The visuals, music, seating, and screen were all fantastic, and I was deeply moved. I bought a cheapest ticket, but I was able to see a whole screen. It was great!

We visited The Sphere in Las Vegas to see The Wizard of Oz. When my girlfriend was booking the tickets she accidentally purchased one ticket on its own and then another separately. This unfortunately meant we were seated apart and of course we wanted to enjoy the experience together. We contacted The Sphere in advance and were advised to arrive an hour early so they could accommodate us in placing our seats together. We did exactly that and arrived at 9.05pm for our 10pm show on Monday 29th December. We were first welcomed by a really lovely man who guided us to the Plaza Concierge. This is where everything took a turn. We were then met by an extremely unfriendly and hostile woman with absolutely no manners. From the moment we approached the desk she made the entire encounter feel uncomfortable. She was blunt and rude, constantly speaking down to us like we were an inconvenience to her. We explained our situation politely and asked if our seats could be moved beside each other. She refused immediately. She stated there were no refunds and claimed the show was fully sold out. Moments later she then told us that the only solution was to purchase two brand new tickets costing over $300, after we had already paid over $200 for the original tickets. Her attitude lacked any form of helpfulness or professionalism. She also referred to my partner twice by the wrong name and when my partner politely corrected her she snapped back with “that is what I said” in a very disrespectful tone. Her behaviour was so unbelievably rude that it left us shocked and genuinely upset. She made us feel belittled for even asking the question and completely soured the experience before it even began. We left the desk feeling deflated and even considered just leaving altogether, as we thought the evening was completely ruined. Thankfully we decided to stay and try to remain positive. We spoke to another staff member who suggested we try a help desk on the next floor. With time to spare we tried again. This time we were greeted by a wonderful woman named Jay (I hope I am spelling that correctly). She was the complete opposite experience. She listened, understood and solved the issue within one or two minutes. She upgraded us to better seats that were right beside each other. We were honestly so grateful. She was friendly, kind and truly exceptional at her job. She turned the night around for us and we cannot thank her enough. We did go on to enjoy the show but I must stress one final thing. The theatre was not sold out. Not even close. The first woman absolutely could have helped us or even directed us to the other desk. Instead she chose to make the situation extremely unpleasant for no valid reason. She is in desperate need of training in customer service and basic respect. A huge thank you again to Jay for restoring the magic of our night. Without her we would have left feeling completely disappointed in what should have been an incredible experience. For clarification this rude woman was wearing thick glasses, in her late 20s to early 30s.

We loved every minute of it. The show is interactive and if you're lucky, you may be able to grab a souvenir that they incorporate into the show. We had a range of ages from 15-75 see the show and we all loved it, including someone who hates The Wizard of OZ. No one should miss his.

I had two completely different experiences at the Sphere in Las Vegas, and both were outstanding. The Wizard of Oz was incredibly immersive and perfect for all ages—an amazing way to experience a classic film brought to life through the Sphere’s sights and sound. I also saw the Backstreet Boys Into the Millennium concert, and it was hands down the most impressive concert experience I’ve ever had. The acoustics were phenomenal, and the show was clearly designed specifically for the Sphere’s technology, making it truly next-level. Highly recommend the Sphere—whether you’re seeing a film with family or catching a concert, it’s an unforgettable experience.

Went to see The Wizard of Oz on Dec. 26, 2025. The production is spectacular and definitely worth it. The one downside is the stairs are very, very steep and difficult to negotiate. The saving grace is the staff that search out people who may need assistance. We did get a wheelchair for our family member who was having difficulty waiting in line with her cane. The attendant took our party of 4 through an alternate route inside the building with elevator access to get to our seating area. I believe his name was Ryan and he was the kindest young man. He also assisted the wheelchair family member down the steep stairs and returned for her after the show. He was our saving grace!