9/11 Memorial & Museum in New York City

180 Greenwich StNew York, NY 10007
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Starting at
$33.00
Total Price: $33.66 (USD)
INSTANT CONFIRMATION
NO SERVICE FEES

Overview

Commemorating the fateful day of September 11, 2001, in New York City, the 9/11 Memorial and Museum tells the story of the events at the World Trade Center, Pentagon, and on Flight 93. The museum houses interactive and eye-opening exhibits, films, and talks honoring the men, women, children, and families whose lives were drastically altered that day.

up to 2 hrs 1 or more people

Good To Know

  • Learn about 9/11 through artifacts, multi-media displays, personal stories, and interactive technology.
  • The tour is self-guided, allowing you to explore the museum at your own pace.
  • The Historical Exhibition may not be appropriate for visitors younger than 10. Parents should use discretion.
  • Plan to spend at least 2 hours to experience the entire museum.
  • Films are offered daily in the auditorium (L-2 Level) and South Tower Footprint (C-4 Level) and are free to museum visitors.
  • Visitors cannot re-enter the museum after exiting the building.
  • Talking on a cell phone is prohibited in exhibition spaces and theaters.

Description

The Memorial Mission
Remember and honor the thousands of innocent men, women, and children murdered by terrorists in the horrific attacks of February 26, 1993, and September 11, 2001.

Respect this place made sacred through tragic loss.

Recognize the endurance of those who survived, the courage of those who risked their lives to save others, and the compassion of all who supported us in our darkest hours.

May the lives remembered, the deeds recognized, and the spirit reawakened be eternal beacons, which reaffirm respect for life, strengthen our resolve to preserve freedom, and inspire an end to hatred, ignorance, and intolerance.

HOURS:
9/11 Memorial Plaza
Daily 8:00 a.m. - 8:00 p.m.

9/11 Museum
Wednesday to Monday plus select Tuesdays, 9:00 a.m. - 7:00 p.m.

9/11 Memorial & Museum Reviews

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CarolusvL
The Hague, South Holland Province
"Powerful Tribute with Thoughtful Presentation"
TripAdvisor user rating 4.0 out of 5
Reviewed January 20, 2025 NEW
An impressive building with a lasting exhibition. I skipped the audio tour but didn’t feel I missed out. The artifacts and visuals are displayed with care, including warnings for sensitive content. A thorough timeline of events on that fateful day is provided.
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naran_yosh
Amersfoort
"Essential place"
TripAdvisor user rating 5.0 out of 5
Reviewed January 19, 2025 NEW
Visiting this museum has been a long-standing goal of mine, and I can confidently say it exceeded every expectation—and then some. I highly recommend taking the guided tour, and if you’re fortunate, you’ll have Grace as your guide. She approached even the most challenging topics with incredible poise, humanity, dignity, and reverence. Her passion for the subject matter shone through, making the experience deeply enriching and unforgettable. Plan to spend several hours here if you want to absorb all the incredible materials and exhibits in one visit, or be prepared to return—there’s simply so much to see, read, hear, watch, and understand. The exhibits go far beyond the events of that day, offering insights into the hijackers, the aftermath, and the cultural and societal changes in the years since. Newer displays also address the long-term effects on Ground Zero workers, adding another layer of depth to the experience. Every display is curated with profound dignity and care. This is an extraordinary and essential place to visit—highly recommend.
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Frequently Asked Questions about 9/11 Memorial & Museum

How long should I plan to spend at the museum?

On average it takes 2 hours to experience the entire museum.

What are the 9/11 Memorial and Museum operating hours?

The 9/11 Memorial is open daily from 8:00 am to 8:00 pm; the 9/11 Museum is open Wednesdays through Mondays and on select Tuesdays from 9:00 am to 7:00 pm.

Can I take pictures at the memorial?

Yes. Personal photography is permitted. Professional photography must obtain a permit.

Where is the 9/11 Memorial Museum located?

The 9/11 Memorial & Museum is located at the site of the former World Trade Center in Lower Manhattan at 180 Greenwich St, New York, NY 10007.

How do I access the memorial?

Enter the 9/11 Memorial at the intersection of Liberty Street and Greenwich Street, at the intersection of Liberty Street and West Street, or the at the intersection of West Street and Fulton Street.

Can I enter the museum on my own time?

Visitors will be permitted into the Museum at the time specified on their ticket. Entry for early or late arriving visitors will be at the discretion of Museum staff.

If I need to exit the building during my visit, can I re-enter?

No. Re-entry is not permitted once you have left the building.

Can I use my cell phone in the museum?

In certain areas, such as the exhibits, cell phone usage is prohibited.

Do I need a ticket to visit the 9/11 Memorial?

Visitor passes are no longer required to visit the Memorial.

Is the 9/11 Memorial and Museum appropriate for children?

The historical exhibition may not be appropriate for visitors younger than 10. Adults accompanying younger visitors should exercise discretion before entering.