Paddlewheeler Creole Queen in New Orleans, LA

Is there parking?

Discounted parking is available on weekdays at the WTC Parking Garage (100 Poydras Street), next to the Hilton Riverside. Present your printed ticket at the Creole Queen ticket booth. Weekend parking discounts are not offered.

How long are the cruises?

Cruises last between 1.5 and 2.5 hours, depending on the selection.

When should I arrive for my cruise?

Boarding begins 30 minutes prior to departure.

Are meals included on every cruise?

Meals are available on select cruises. The Historic Cruise includes a battlefield visit without a meal, while the Jazz Cruise and Weekend Jazz Brunch offer optional buffets.

Are drinks included?

A cash bar is available, with optional bottomless mimosas or Bloody Marys for an extra fee.

Is the Creole buffet authentic?

Yes, the buffet features traditional Creole dishes reflective of local cuisine.

What if I have food allergies?

For food allergies, please call the number on your e-ticket at least 24 hours prior to your cruise for specific requests or questions.

Do children need tickets?

Children 5 and under can cruise for free with a no-meal option ticket. For meal-included options, a child's ticket is required.

Can I bring a pet?

Only ADA-defined service animals are allowed onboard. It is recommended that you notify them at least 24 hours in advance as a courtesy if you will be bringing a service animal aboard.

Is the boat wheelchair accessible?

Yes, but the battlefield tour has accessibility limitations. The vessel uses a weight-restricted mechanical lift.

What entertainment is provided?

The Jazz Cruise and Weekend Jazz Brunch feature live New Orleans jazz bands.

What happens during inclement weather?

During inclement weather, cruises may be adjusted or canceled for safety. If sailing conditions are unfavorable, the cruise may remain dockside.

Can I cancel my ticket?

Tickets are non-refundable within 24 hours of departure but transferable and valid for up to a year.