4.6 (11,501 Reviews)

Hilton Garden Inn New Braunfels in New Braunfels, TX

1501 Interstate 35 North • New Braunfels, TX 78130
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The exterior of the Hilton Garden Inn New Braunfels with a large flower bed and palm trees in the front on a sunny day.
An light blue outdoor swimming pool with chairs on the side and the Hilton Garden Inn New Braunfels behind it on a sunny day.
A lounge area with tables and chair against a beige bench seat with the front desk in the background at the Hilton Garden Inn New Braunfels.
A stone terrace with several sets of green and gray patio furniture and a wall with lots of windows behind them at the Hilton Garden Inn New Braunfels.
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Overview

Hilton Garden Inn New Braunfels is a pet-friendly hotel located approximately 2 miles from Schlitterbahn Waterpark Resort. Amenities include an outdoor pool, restaurant, 24-hour shop, and fitness center. Relax and enjoy your stay in rooms with signature Garden Sleep System beds, crisp linens, a mini refrigerator, and a microwave.

up to 4 people

Good To Know

  • Minimum age to check in is 18.
  • All rooms include a microwave and mini refrigerator.
  • Pet-friendly rooms subject to fees and availability. See FAQs for details.
  • Keep connected using free WiFi.
  • Take advantage of the complimentary self-parking.
  • A restaurant, The Great American Grill, offers Casual American-style dining.
  • Do your workout routine in a fitness center on property.
  • Located approximately 35 miles from San Antonio International Airport.
  • Schlitterbahn Waterpark - 3.1 miles
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Property Amenities

  • Fitness Facilities
  • Gift Shop
  • Handicapped Access
  • Restaurant on Property
  • 24 Hour Front Desk
  • Elevator
  • Keyless Room Locks
  • Internet Access in Public Areas (free)
  • Business Center
  • Meeting Facilities
  • Outdoor Pool
  • Pet Friendly
  • Room Service
  • Free Parking
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Description

Check-In: 3:00pm Check-Out: 11:00am
Hilton Garden Inn New Braunfels has a 24-hour snack shop and an outdoor pool. It mixes Texas and German influences with American cuisine at the Great American Grill onsite, serving breakfast and dinner. All air-conditioned rooms are furnished with an iPod docking station and a flat-screen TV. Each comfortable room is equipped with convenient amenities including a refrigerator, microwave, coffee maker, and ironing facilities. Guests of the New Braunfels Hilton Garden Inn can work out in the gym or use the 24-hour business center, offering fax and copy services, and connect using free WiFi.

Landa Park Golf Course is around 4.7 miles away. This New Braunfels hotel is nearly 4 miles from McKenna Children’s Museum.

Minimum age to check-in: The reservation holder must be at least 18 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Pet Policy
Pets are welcome up to 2 (dogs/cats only) per room. A non-refundable fee of $125 is due upon arrival. Pet fee is worth $75 for 1 up to 4 nights and $125 for 5 nights or more. The maximum weight of pets allowed is 75 pounds. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited.

Parking Information Complimentary self-parking spaces are provided for guests.

All fees mentioned are subject to change without prior notice and applicable taxes.
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Promotional Images (22)
An open breakfast bar area with several countertops full of food including an island, art on the walls, and a tall potted plant. A stone terrace with several sets of green and gray patio furniture in front of a wall of windows at the Hilton Garden Inn New Braunfels. A sitting area with a fireplace, two couched, a coffee table and a chair in the lobby of the Hilton Garden Inn New Braunfels. A sitting area with two yellow striped couches and a brown coffee table with a plant on it in front of windows at the Hilton Garden Inn New Braunfels. A meeting room with ornate carpet, an oval table lined with chairs in front of a white board and TV mounted on the wall.
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Hilton Garden Inn New Braunfels Reviews

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Amirrubi
"Horrible, not recommended!"
TripAdvisor user rating 1.0 out of 5
Reviewed April 17, 2024
I have been to many hotels but this hotel is the worst experience I have had so far. Let's start with the fact that the elevator was out of order for a whole day and we had to walk up three floors every time we wanted to go up to the room. I understand that failures happen, so I won't dwell on it. All what happened afterwards must improve: when we arrived at the hotel there were two towels even though our reservation was for 3 guests. We called the receptionist and were surprised that they asked us to come to them to get the extra towel, we didn't argue and went down to get it (remember that the elevator was broken but that didn't stop the hotel receptionist from demanding such an absurd demand from us). Then came the climax: at the end of a long day of travel, we returned to the room and, to our surprise, the room was not arranged, not cleaned, and towels were not changed. We called the receptionist named Cherry who amazed us and asked us to empty the garbage and bring it to her! Here we already strongly refused and after an argument she agreed to come up to us in the room with clean towels. When we asked her why the bad service, we received a delusional answer that since the covid19 they have been experiencing difficulties with the service... Dear Madam, the covid19 was almost 5 years ago, this excuse has expired. In short, I will conclude by saying that our experience at the hotel was delusional and it is a testament to the entire Hilton chain that this hotel boasts the name of the brand.
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headflamingo
"They should have specific floors for pets since some people have pet allergies"
TripAdvisor user rating 3.0 out of 5
Reviewed November 06, 2023
We feel like we did not get our honors benefits like we usually do. We usually have complementary water plus a snack and we did not like the fact that every floor is a pet friendly floor. People with allergies need areas that have not had pets in them.
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andrewtx
Austin, Texas
"$215 per night with Breakfast not included"
TripAdvisor user rating 2.0 out of 5
Reviewed September 02, 2023
This hotel was fine - as far as it goes. The room was fine and the staff was nice. The biggest disappointment is we spent $434 for two nights AND DIDN'T GET BREAKFAST. Not a banana, not a muffin - nothing! In this day and age, that's unthinkable. Every other hotel in the area offered free breakfast. I would not stay here again.
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SD_Steve52
San Diego, California
"Solid hotel, great staff, starting to show age but still a good choice"
TripAdvisor user rating 5.0 out of 5
Reviewed June 10, 2023
Hotel is comfortable and has a nice pool and lobby area. Breakfast is $12 and Diamond benefit is only $10 so that could be improved, but breakfast is good overall. Bar has draft beers which is great given the evenings can still be really hot. Emily at the front desk was outstanding in handling multiple simultaneous guest questions and helped quickly fix a room key reset. Rooms are starting to show their age and would benefit from updating soon. Keurig coffee in the room which is great.
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heatheryee23
"Disappointing"
TripAdvisor user rating 1.0 out of 5
Reviewed May 21, 2023
Were there for a 25th anniversary the room smelled toilet seat was loose the shower continuously drift it wouldn’t the food at the restaurant came to us, cold the chicken, wings were cold in the middle. The ice machines weren’t working so you had to go downstairs to the front desk any extra blankets or pillows you had to go down to the front desk lots of noise above or below us. for the price it was not worth it could’ve stayed somewhere for $100 less and had breakfast included and it would’ve been cleaner.
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Hilton Garden Inn New Braunfels is located at 1501 Interstate 35 North • New Braunfels, TX 78130
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Frequently Asked Questions about Hilton Garden Inn New Braunfels

What is the minimum age to check-in?

The reservation holder must be at least 18 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

What time are check-in and check-out?

Check-in is at 3:00 pm and check-out is at 11:00 pm.

Does the hotel serve a complimentary breakfast?

No, however, a restaurant, The Great American Grill is offering Casual American-style dining. This restaurant is open for breakfast and dinner.

Will my room have a mini-fridge and/or microwave?

Yes. Both are included in each room.

Is WiFi access available?

Yes. Complimentary WiFi access is offered to hotel guests.

Is Hilton Garden Inn New Braunfels pet-friendly?

Pets are welcome up to 2 (dogs/cats only) per room. A non-refundable fee of $125 is due upon arrival. Pet fee is worth $75 for 1 up to 4 nights and $125 for 5 nights or more. The maximum weight of pets allowed is 75 pounds. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes.

Can I reserve a smoking room?

No. The hotel is 100% smoke-free. Guests caught violating this policy are subject to an additional fee.

Does the hotel have a pool?

Yes. Guests can use the hotel’s outdoor pool during operating hours.

Is parking available?

Yes, complimentary self-parking spaces are provided for guests.

Does the hotel have accessible rooms?

Yes. Should you require an accessible room, please make note of this on your reservation.

How far is the nearest airport to Hilton Garden Inn New Braunfels?

San Antonio International Airport is the closest airport with a distance of approximately 35 miles.

What are the attractions nearby Hilton Garden Inn New Braunfels?

Below are the top attractions near Hilton Garden Inn New Braunfels and their approximate distances: - City Center: 2 miles - Tanger Outlet Mall: 10.6 miles - Schlitterbahn Waterpark: 3.1 miles

What accessible features does the hotel offer?

The hotel provides extensive accessible amenities, including an accessible business center, concierge desk, exercise facility, and hotel restaurant. Guest rooms feature mobility accommodations, and accessible parking spaces are available in the self-parking facility. Key public areas, including the registration desk and swimming pool, have accessible routes from the public entrance. Additionally, the hotel offers accessible transportation with advance notice, assistive listening devices for meetings, closed captioning on TVs, and visual alarms for the hearing impaired. Service animals are welcome, and all public areas are designed to be accessible for physically challenged guests.

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