4.6 (11,501 Reviews)

Holiday Inn Express Manhattan Midtown West in New York, NY

538 West 48th Street • New York, NY 10036
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Exterior at Holiday Inn Express New York - Manhattan West Side, NY.
Front desk at Holiday Inn Express New York - Manhattan West Side, NY.
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Overview

The Holiday Inn Express Midtown West is surrounded by popular attractions like Times Square, Hudson Yards, the Broadway Theater District, and more. This 177-room Hell's Kitchen hotel offers popular amenities including free hot breakfast and a 24-hour fitness center. All rooms include a refrigerator, free WiFi, and HD TV programming with premium channels.

up to 4 people

Good To Know

  • Popular amenities include a 24-hour fitness center and free Wi-Fi.
  • Complimentary hot buffet breakfast daily.
  • Minimum age to check in is 21.
  • Off-site parking only; available for a fee at Icon Parking, 49th St and 10th Ave, just a short walk from the hotel.
  • Complimentary coffee in the lobby all day.
  • Javits Convention Center - 1.1 miles
  • Times Square and the Theater District - 0.7 miles
  • Madison Square Garden - 1.4 miles
  • Madame Tussauds New York - 0.8 mile
  • LaGuardia Airport - 10.4 miles
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Property Amenities

  • Handicapped Access
  • Non-Smoking Rooms
  • Airport Transportation (surcharge)
  • Parking (surcharge)
  • Dry Cleaning/Laundry Services
  • 24 Hour Front Desk
  • Elevator
  • Internet Access in Public Areas (free)
  • ATM/Banking
  • Sundry/Grocery
  • Smoke-free Property
  • Business Center
  • Express Checkout
  • Complimentary Breakfast
  • Ice Machines
  • Fitness Facilities (24 Hours)
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Description

Check-In: 3:00pm Check-Out: 11:00am
Holiday Inn Express Manhattan Midtown West, an IHG Hotel, is located in the heart of New York, walking distance from Intrepid Sea, Air and Space Museum and Manhattan Cruise Terminal. This hotel is close to Broadway and Times Square. Explore the hip and trendy neighborhoods of Hell’s Kitchen and Hudson Yards, which are home to Restaurant Row, High-Line Park, local shops, world-class restaurants, and nightlife.

Make yourself at home in one of the rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Self-parking (subject to charges) is available onsite.

Minimum age to check-in: The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking: Off-site parking available. Standard size vehicle is $65 and SUV is $85 per 24 hours. Icon Parking, located at 520 W 51st St, is just a short walk. Availability is subject to change—additional charge for oversized vehicles.

Pet Policy: Pets are not accepted. ADA-defined service animals are welcome.

All fees mentioned are subject to change without prior notice, and applicable taxes.
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Fitness facility at Holiday Inn Express New York - Manhattan West Side, NY. Breakfast area at Holiday Inn Express New York - Manhattan West Side, NY. Breakfast area at Holiday Inn Express New York - Manhattan West Side, NY. Breakfast area at Holiday Inn Express New York - Manhattan West Side, NY. Breakfast area at Holiday Inn Express New York - Manhattan West Side, NY.
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Holiday Inn Express Manhattan Midtown West, an IHG Hotel Reviews

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charlottehV4683TP
"Great location and comfy beds. Don’t waste your time on the breakfast"
TripAdvisor user rating 4.0 out of 5
Reviewed December 31, 2024 NEW
Our room on level 5 was spacious with a comfy bed- we slept well. Location is great, a 10-15 min walk to Times Square. Facilities were clean if a little dated. Only 2 small lifts, one of which broke during our stay so be prepared to walk up and down the stairs or wait for the lift. The breakfast is a waste of time. Tiny buffet area with enough seating for maybe 25-30 people maximum. The greed exhibited by some people is horrendous. I’m sure some people treated the ‘free’ breakfast as their main meal of the day. They grabbed mountains of food meaning the buffet regularly runs out and the staff make little effort to restock it. The hotel seemed to run on a skeleton staff with hardly anyone around. The breakfast area has lengthy queues and very little choice as it isn’t replenished. I would stay again but budget to eat breakfast out of the hotel unless you’re prepared to start queuing around 5.30-6am to stake a claim on a table and get a chance at the hot food!
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DovitD
Northampton, Northamptonshire, England
"Cruise Terminal Hotel"
TripAdvisor user rating 2.0 out of 5
Reviewed December 21, 2024 NEW
Stayed at this hotel on 2 separate occasions for one night both pre and post going on a cruise. Great location if you are setting sail from Manhattan’s cruise terminal, as it’s just 1.5 blocks from pier 88 and a 5 minute walk. It’s also just a 10 minute walk to Time Square so very good location. Had some issues with the hotel announcing that they were cancelling my initial reservation as they said they had tried to take payment and it had declined yet there was no record of this with the bank and I had booked a rate where payment was on arrival. So frustratingly I rebooked and just told them to charge my card for both bookings straight away so they didn’t cancel it as I was travelling from the UK or I’d be at Sea and didn’t want any drama after a long journey! This tactic of trying to cancel reservation’s does seem to be a trend with hotels in New York as this happened to me several times and each time there was no record of transactions attempting to be processed on my card and at all times the rate was not pre paid, so just be aware. Also got a phone call in the middle of the night during my second stay from someone claiming to be at reception and wanting my credit card claiming I hadn’t left a card number for incidentals and threatening to kick me out of the hotel. I came to from being half asleep, hung up and spoke to reception who confirmed it wasn’t them and they were lone working so it was clearly someone trying to fraud me, so be aware! Staff were friendly and helpful. Hotel is clean but very dated, it was like a time warp and visiting the 70’s, and breakfast…. WOW…. Paper plates and cutlery, barely any seats and utter chaos with very poor variety compared to the UK HIEX’s! In the end I just gave up and went to a really nice little bakery around the corner. Would I rush back here, probably not, as there’s plenty of choice around New York, but if I were going on another cruise out of the Manhattan Terminal, I’d struggle to find another IHG hotel with such close proximity.
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R3960CHmeganr
"BARELY OKAY"
TripAdvisor user rating 2.0 out of 5
Reviewed December 16, 2024 NEW
If you just need a room with a bed, this room will suffice. However, the rooms are extremely small, and not especially clean (we found hairs and the walls/ceilings have stains). In our room, the bathroom sink did not drain as well and it wasn't fixed during our stay. There is a lot of noise from the street below--understandable in the city that never sleeps, but the hallways are quite noisy as well. Breakfast is extremely packed so either get there early or don't plan on being able to eat or find a place to sit. Overall, I will absolutely not stay here again as it wasn't nice and the price isn't good enough to justify its shortcomings.
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567oriela
Modiin, Central District
"Very good hotel. Highly recommended."
TripAdvisor user rating 4.0 out of 5
Reviewed December 03, 2024
Good value for money hotel and only 10-15 minutes' walk from Times Square. Nice and clean rooms in addition to a standard breakfast. Staff are welcoming and professional. We highly recommend this hotel, and we will surely get back. Thank you.
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umarm396
"Don't waste your time here!!!"
TripAdvisor user rating 1.0 out of 5
Reviewed September 24, 2024
My first time leaving a TripAdvisor review and I needed to point out what an absolute disaster this hotel is. $315/night and no staff to assist with luggage (I had to lug my family's baggage from the taxi to the room). The room was a "ground level" room, but was actually below grade. Dark and drab and very depressing to stay in. The front desk agent was very nonchalant about changing our room and completely locked customer service skills. This will be my first and last time here...I suggest staying elsewhere.
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Holiday Inn Express Manhattan Midtown West, an IHG Hotel is located at 538 West 48th Street • New York, NY 10036
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Frequently Asked Questions about Holiday Inn Express Manhattan Midtown West, an IHG Hotel

Can I request a smoking room?

No. This is a smoke-free facility.

Is an airport shuttle available at Holiday Inn Express Manhattan Midtown West?

No. This hotel does not provide an airport shuttle.

Does the hotel serve breakfast?

Yes. A complimentary Express Start™ breakfast is served daily.

Does the hotel have WiFi?

Yes. Guests may access the internet free of charge.

Where can I park at Holiday Inn Express Manhattan Midtown West?

Off-site parking available. Standard size vehicle is $65 and SUV is $85 per 24 hours. Icon Parking, located at 520 W 51st St, is just a short walk. Availability is subject to change—additional charge for oversized vehicles. Fees mentioned are subject to change without prior notice, and applicable taxes.

Will my room have a refrigerator?

All guest rooms include mini-fridges.

Is Holiday Inn Express Manhattan Midtown West pet-friendly?

Pets are not allowed. Only guide dogs or service animals are allowed. Dog boarding service is available for a fee from the local store nearby within walking distance.

Does the hotel have a restaurant?

No, there is no on-site restaurant at Holiday Inn Express Manhattan Midtown West.

Does the hotel have a pool?

No, Holiday Inn Express Manhattan Midtown West does not have a pool.

What are the check-in and check-out times?

Check-in at Holiday Inn Express Manhattan Midtown West is from 3:00 PM, and check-out time is 11:00 AM. Contact the hotel directly for options available for early check-in or late check-out.

Does Holiday Inn Express Manhattan Midtown West charge a resort fee?

No. This hotel does not charge a resort fee. An additional $3.50 tax per night, per room is collected by the hotel upon arrival. Fees mentioned are subject to change without prior notice, and applicable taxes.

What is the minimum age to check in at Holiday Inn Express Manhattan Midtown West?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

What accessible features does the hotel offer?

The hotel offers accessibility features including ADA-compliant elevators, wheelchair availability, accessible entrances and doorways, a fitness center, registration desk, public restrooms and facilities, a business center, restaurant seating, vanities, public stalls, and registration areas, with no accessible meeting rooms or ballrooms available.

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