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Hampton Inn By Hilton & Suites Springfield/Downtown

851 East Columbus Avenue • Springfield, MA 01105

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Large hotel building with a red and white exterior, entrance canopy, and nearby parking lot. Surrounding buildings and a road are visible under a clear blue sky.

Modern hotel dining area with a long communal table, high-backed chairs, and lounge seating. Hanging pendant lights and large windows with patterned curtains enhance the space.

Indoor swimming pool area with accessible hoist, surrounded by lounge chairs. Tile flooring and ceiling lights create a bright, clean atmosphere.

A gym room with treadmills, stationary bikes, and a bench. A large mirror and a TV are mounted on the wall.

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Hampton Inn & Suites Springfield/Downtown in Springfield, Massachusetts

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Overview

Hampton Inn & Suites Springfield/Downtown offers pet-friendly accommodations near the Basketball Hall of Fame and Six Flags New England. Featuring a free breakfast, WiFi, an indoor heated pool, a fitness center, and well-equipped rooms and suites, this hotel ensures a relaxing stay.

up to 4 people

Good To Know

Minimum age to check in is 21.
Pet-friendly rooms are subject to fees and availability. See FAQs for details.
The hotel is 100% smoke-free. Smoking is permitted in designated areas only.
Take advantage of complimentary amenities, including in-room & lobby WiFi, hot breakfast, and parking.
Unwind in the indoor heated pool or break a sweat at the 24-hour fitness center.
The Basketball Hall of Fame is just across the street.
MGM is a 12-minute walk from the hotel.
Six Flags New England is about a 12-minute drive away.

24 Hour Front Desk
Business Center
Elevator
Handicapped Access
Indoor Pool
Inside Corridors
Keyless Room Locks
Meeting Facilities
Non-Smoking Rooms
Pet Friendly
Internet Access in Public Areas (free)
Complimentary Breakfast
Free Parking
Sundry/Grocery
Smoke-free Property
Fitness Facilities (24 Hours)
Electric car charging station

Description

Check-In: 3:00pm Check-Out: 12:00pm

Located across from the well-known Naismith Basketball Hall of Fame and in the heart of Downtown, Hampton Inn & Suites Springfield/Downtown offers a pet-friendly retreat ideal for families and fun seekers. Drive just five minutes to catch the latest sports event or concert at the MassMutual Center, or head a little further for thrilling rides and a water park at Six Flags New England.

Looking to relax? This hotel has you covered with an indoor heated pool and complimentary perks, including a hot breakfast buffet, WiFi access, and parking. Need to recharge? A 24-hour fitness center is also available. For professional needs, a business center and meeting rooms are on-site.

Unwind in comfortable, well-appointed guest rooms and suites equipped with a mini-refrigerator, coffee maker, microwave, HDTV, hairdryer, iron and ironing board, and a work desk with an ergonomic chair. Suites provide additional space, a seating area with a sofa sleeper, and select rooms include in-room snacks and beverages for extra convenience.

Parking: Self-parking is complimentary to all registered hotel guests.

Pet Policy: Pets are allowed. A non-refundable pet deposit fee of USD 75 is required upon arrival. The pet fee is USD 75 for 1-4 nights and USD 125 for 5 or more nights. A maximum of 2 pets (dog/cat only) is allowed. Please notify the hotel prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited.

All fees mentioned are subject to change without prior notice and applicable taxes.

Promotional Images (33)

Modern communal area with a long table, chairs, and sofas. Hanging lights illuminate the space. A TV and coffee station are in the background. Neutral color palette with red accents.

Hotel building illuminated at night with cars passing by, leaving light trails. Parking lot in front and surrounding streetlights visible.

Aerial view of a multi-story hotel with a large empty parking lot. The building has brick and beige paneling. A white dome structure is visible in the background under a clear blue sky.

Hotel lobby with a reception desk, brochures, a lamp, and wall artwork. The décor includes a small plant and tiled floor, under a ceiling with recessed lighting.

Hotel lobby with tables and chairs, a blue sofa, and mounted TV. Curtains with red patterns cover tall windows. The space is bright with neutral tones.

Hampton Inn & Suites Springfield/Downtown Reviews

Based on 640 reviews

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BeckyS1232014

Cincinnatus, Finger Lakes, New York

"Great Experience!"

Reviewed September 07, 2024

We stayed in this hotel for the first time, based upon the (mainly) great reviews and easy on/easy off the interstate. There were a couple very poor reviews, but we opted to give it a try. We found the hotel to be very clean, the bed very comfortable (not too soft/not too hard), the food great, and the staff, warm and friendly. I can honestly say that we were treated like family. Some of the poor reviews I had read related to the elevators. It's true that the elevators seem a bit slow but certainly acceptable. Car 1 actually shakes a bit when it stops on the main floor which can be a little alarming. We quickly learned that Car 2 is a much smoother ride. We were traveling with four bicycles, and when we checked in with Lynette, we asked if there was any where we could possibly store the bikes inside the hotel. Being in an unfamiliar city, we obviously didn't know if there were issues with thefts or not and didn't want to leave the bikes on the car. We made the staff aware of our concerns and there was no hesitation in assuring us that our bikes could be kept safe inside the hotel. A nice woman by the name of Kay helped us store the bikes in a room just behind the front desk. Both Kay and Lynette were warm and friendly. Knowing that we had expressed our concerns with safety, we were given additional tips to stay safe while visiting the area. In the morning, we found a great breakfast that consisted of scrambled eggs, sausage, fried potatoes, waffles, etc. Coffee was great! We met Beth who kept the kitchen stocked, and she, too, was warm, friendly, and very personable. We had such a nice chat with her and quickly learned that she loves her job, and much of it has to do with the people she works with. It appears they have a great team working together in this hotel. :) We did have one concern about the possible noise from the interstate, but we had a very restful night with no inside noise or outside noise. It was a great stay for us, and we will definitely stay again if we're in the area.

tiffany80t

"Friendly staff, good hotel"

Reviewed August 12, 2024

We stayed for 2 nights with our two teenagers in a 2x double room. Spacious and clean, fridge was handy. Great location for Six Flags. Breakfast included was really good, you can make fresh waffles, coffee is good. Special mention to Santino who works so hard to keep breakfast flowing, so friendly. All the staff are lovely and helpful, our kids enjoyed the sweet shop by reception.

katecV9110DW

"SANTINO IS THE BEST!!!!!!!"

Reviewed June 06, 2024

Santino went ABOVE and beyond for my family and I during our stay. We were in town for a family graduation and Santino was always readily available to answer questions from where to buy Hall of Fame tickets to how to get a cot added to our room. Overall, staff was so friendly, facility was super clean & breakfast was plentiful. As a Hilton employee, I have stayed at a lot of hotels, but this one AND SANTINO are just reminders of why I work for Hilton - We Care.

deepakbansal2000

New Delhi, National Capital Territory of Delhi

"Unauthorized charges, rude manager"

Reviewed May 28, 2024

I stayed here with family and I was shocked after I was charged $ 200 on the evening of the day I left the hotel. When I contacted them, there was a rude person who blame on me and kept the charges. I will avoid this hotel and recommend to use any other Hilton branch but not this.

View all 640 Tripadvisor Reviews

Hampton Inn & Suites Springfield/Downtown is located at 851 East Columbus Avenue • Springfield, MA 01105

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Frequently Asked Questions about Hampton Inn & Suites Springfield/Downtown

What is the minimum age to check in?

The reservation holder must be at least 21 years old to check in with a matching, valid, government-issued photo ID and credit card.

Is Hampton Inn & Suites Springfield Downtown pet-friendly?

Pets are allowed. A non-refundable pet deposit fee of USD 75 is required upon arrival. The pet fee is USD 75 for 1-4 nights and USD 125 for 5 or more nights. A maximum of 2 pets (dog/cat only) is allowed. Please notify the hotel prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes.

Is parking available?

Self-parking is complimentary to all registered hotel guests.

Is there a resort fee?

The hotel does not require a resort fee.

What time is check-in and check-out?

Check-in time starts at 3:00 PM and check-out is until 12:00 PM.

Can I reserve a smoking room?

No. This property is smoke-free. A fee of up to USD 250 will be assessed for smoking in a non-smoking room. Please ask the Front Desk for locations for designated outdoor smoking areas.

Does the property have WiFi?

Yes, free WiFi access is available.

Does the property serve a complimentary breakfast?

Yes. Free breakfast is served daily.

Does the property have a restaurant?

Unfortunately, the property does not have a restaurant.

Does the hotel have a pool?

Yes, this property has an indoor pool.

Does the property offers a shuttle service?

No, this property does not provide an airport or area shuttle.

Is the hotel accessible? What are accessible amenities available?

The hotel is accessible. Accessible features include elevators, a pool lift, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements.

What are the attractions nearby?

Below are the top attractions near Hampton Inn & Suites Springfield Downtown and their approximate distances: Basketball Hall of Fame, located across the street City Center 0.8 miles City Stage 1 mile Dr. Seuss National Memorial 1.2 miles Springfield College 1.7 miles AHL Hockey Falcons 2 miles Six Flags New England 6.3 miles