4.6 (11,501 Reviews)

Club Quarters Hotel, Wacker at Michigan in Chicago, IL

75 East Upper Wacker Drive • Chicago, IL 60601
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Entrance to Club Quarters Hotel, Wacker at Michigan.
Hotel lobby.
Lobby area at CQ Hotel, Wacker at Michigan.
Hotel lobby and elevators to the upper floors.
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Overview

Located on Wacker Drive, one block south of The Magnificent Mile, Club Quarters Hotel is just a short walk to the park and Navy Pier, and steps away from the Chicago River. CQ Wacker at Michigan is the perfect Chicago riverfront hotel to stay in while on business, or on a quest for some great Chicago history.

up to 4 people

Good To Know

  • Located on Chicago's riverfront.
  • Great for couples.
  • Situated in the Neo-Gothic Mather Tower, the most slender high-rise in the city.
  • Dog-friendly. No pet fee. Pet policies apply. See FAQs for more info.
  • Smart TV in every room.
  • 1 GB Free WiFi.
  • On-site fitness center open 24 hours.
  • Minimum age to check in is 18.
  • Self-parking is available at a nearby garage for a fee.
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Property Amenities

  • 24 Hour Front Desk
  • Business Center
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Guest Laundry
  • Handicapped Access
  • Inside Corridors
  • Keyless Room Locks
  • Meeting Facilities
  • Non-Smoking Rooms
  • Pet Friendly
  • Room Service
  • Internet Access in Public Areas (free)
  • Ice Machines
  • Concierge Services
  • Parking (surcharge)
  • Coffee Shop or Café
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • Snack Bar/Deli
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Description

Check-In: 3:00pm Check-Out: 12:00pm
Private, full service club-like hotel with 41 floors and 247 rooms is situated at Chicago's most visited intersection along the Chicago River, this landmark tower has been fully restored to its historical grandeur.

Club Quarters, Wacker at Michigan offers spectacular views of the skyline, including the floodlit landmarks - Wrigley Building and Tribune Tower, immediately across the river. Just north of Club Quarters is the Magnificent Mile, famous for shopping. A convenient walk to the Chicago Cultural Center, Grant Park, and Marina City.

Club Quarters Hotel offers:
  • Safe, restricted entry
  • Instant registration and check out
  • Free high speed internet access throughout the hotel
  • On-site restaurant
  • Multi-menu in room dining options (through on-site restaurant and many local restaurants)
  • Refrigerator and microwave available
  • Unlimited complimentary chilled purified bottled water
  • Meeting and event rooms available
  • Free use of computer/printer
  • Ergonomic workstations
  • State of the art guest rooms with premium bedding
  • Contemporary furnishings
  • Flat panel HD TVs
  • Complimentary coffee and tea
  • 24 hour guest service desk
  • Fitness room
  • Exercise equipment delivered to guest room upon request

Parking: Self-parking is available at the garage nearby for $30 per day, per car at 20 E Randolph Street, Chicago, IL (Wabash-Randolph Parking garage).

Pet Policy: Dogs only are welcome. One dog up to 25lbs per room per stay is allowed at no extra charge. Dogs should be on a leash or in a carrier in public areas and not in the restaurant or fitness room. You must be present when the hotel staff is in your guest room with your dog. Your dog should not be left in your guest room unattended. Please make sure your dog is up to date on all vaccinations, with proof upon request.

All fees mentioned are subject to change and applicable taxes.
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Promotional Images (18)
Hotel Exterior. Wine at 5PM in the Club Living Room. Club Living Room with plenty of sitting area and workspaces, plus 1GB Free WiFi. Fitness Room. A guest working out in the fitness room.
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Club Quarters Hotel, Wacker at Michigan Reviews

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Trip711179
"Excellent"
TripAdvisor user rating 5.0 out of 5
Reviewed April 12, 2025 NEW
Our room was amazing with two queen beds and two separate bathrooms. Everything was very clean. The staff was very polite. They even had complementary cappuccino and espresso maker in the lobby, which was delicious. The elevators were working fine and we were in a great location, walking distance to the L train and many other great things. We will definitely be staying there again
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W3051FFmichaelj
"The best professionalism"
TripAdvisor user rating 5.0 out of 5
Reviewed April 08, 2025 NEW
There were three people who stood out Ronnie Pedro and Tony they were magnificent the room was really clean and their customer service was absolutely professional funny and engaging my girlfriend and I definitely go back to this hotel again I would recommend this to anyone who is making a trip to Chicago
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thomasfD9914IF
"Decent stay but very impersonal"
TripAdvisor user rating 3.0 out of 5
Reviewed April 06, 2025 NEW
I’ll start by saying this: the hotel is absolutely worth the money. The rooms were nice, and I especially appreciated the use of refillable and reusable amenities—small details that go a long way. I stayed for three nights and four days, and during that entire time, one of the two elevators serving my floor was out of order. With over 20 floors and only one working elevator, getting up and down was a hassle. Being in a mid-level room meant long waits for an elevator, and more than once, when it finally arrived, it was already full. So I had to wait again. I’ve traveled extensively for work over the last 20 years and stayed in hundreds—if not thousands—of hotels. In all that time, I’ve never stayed somewhere that felt as impersonal as this. At check-in, there were staff present, but just enough to funnel guests into a self-check-in process. I hated it. After nearly 30 hours of travel without sleep, I just wanted to check in and go to bed. Instead, I was left to fumble through a self-service kiosk. The process took much longer than it would have if someone who knew the system had just checked me in. After a few failed attempts and with a line growing behind me, I asked an employee for help. Rather than assisting, they simply reassured me I could figure it out. That wasn’t comforting—it was frustrating. I finally got through it, only to realize the kiosk didn’t display my room number. When I asked, the employee curtly told me, “It’s in your email,” and turned away. They weren’t wrong, but the whole experience felt cold and unwelcoming. I genuinely hated it. If I had to guess, it seems like the hotel is moving toward a fully automated check-in process—likely to eliminate a few staff positions. I can’t say that for certain, but that’s definitely the impression it left me with. Later, I tried to visit the front desk in the middle of the night and found no one there. Thankfully it wasn’t an emergency, but be aware: if you need help outside normal hours, you might be on your own. All in all, while the hotel itself is nice, I’m not inclined to return.
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Happiness66091602593
"The place"
TripAdvisor user rating 5.0 out of 5
Reviewed April 05, 2025 NEW
Staff courteous. The suite had a well equipped kitchenette. The place was clean. The fitness center had the basic equipment needed. The location is very convenient for business and leisure. Walking distance everywhere in the heart of Chicago.. Our dogs stayed for free!
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mariemX4868BC
"What a gem!"
TripAdvisor user rating 5.0 out of 5
Reviewed April 03, 2025 NEW
What a gem! This centrally located downtown hotel was perfect for our first-time Chicago adventures! A 15-20 minute walk from many attractions (Art Institute of Chicago, Cloud Gate, river walk, boat tours, Lake Front Trail) and not too far from public transportation. For those locations a bit further we took Lyft/Uber (e.g. Second City, Athenaeum Center) with rides taking only about 20 minutes. The hotel is quiet, unassuming and with very friendly and helpful staff. We also enjoyed the premium coffee machine on the 2nd floor. Next time we're in Chicago we'll definitely stay here.
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Club Quarters Hotel, Wacker at Michigan is located at 75 East Upper Wacker Drive • Chicago, IL 60601
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Frequently Asked Questions about Club Quarters Hotel, Wacker at Michigan

Are there any smoking rooms at Club Quarters Hotel, Wacker at Michigan?

All Club Quarters Hotels are completely smoke-free. Smoking is prohibited.

Is Club Quarters Hotel, Wacker at Michigan pet-friendly?

Dogs only are welcome. One dog up to 25 lbs per room per stay is allowed at no extra charge. Dogs should be on a leash or in a carrier in public areas and not in the restaurant or fitness room. You must be present when the hotel staff is in your guest room with your dog. Your dog should not be left in your guest room unattended. Please make sure your dog is up to date on all vaccinations, with proof upon request.

What is the minimum age to check-in at Club Quarters Hotel, Wacker at Michigan?

The reservation holder must be at least 18 years or older with a valid, matching, government-issued ID to check in.

Is there a fitness room at Club Quarters Hotel, Wacker at Michigan?

Yes, CQ Fit is stocked with cardio equipment and free weights, including a Peloton bike, which are available to guests of CQ Hotels. You'll also find a yoga mat and resistance bands in each room (or upon request), so your workout doesn't have to go on vacation.

Is WiFi included at Club Quarters Hotel, Wacker at Michigan?

Yes, 1GB WiFi is available to guests of Club Quarters Hotel, Wacker at Michigan.

Is there parking available at Club Quarters Hotel, Wacker at Michigan?

Parking facilities for Club Quarters Hotels locations are available nearby, often at a reduced rate. Should you require assistance with your luggage, you may pull up to the hotel where staff will gladly help you, then direct you to the preferred parking garage. Self-parking is available at Wabash-Randolph Parking Garage on 20 E Randolph Street. The rate is $30 for 24 hours. Fee is subject to change and applicable taxes.

Is the hotel near public transportation?

Club Quarters Hotels are located in bustling city centers and are situated near public transportation. For help traversing our urban destinations, just ask any of the hotel's friendly and knowledgeable Guest Experience Managers.

Does the hotel have an on-site restaurant?

No. In-room service is available and can be ordered from Butler Hospitality and Land & Lake Kitchen. Club Quarters Hotel, Wacker at Michigan is within walking distance to many restaurants and bars.

Does the hotel have accessible rooms/amenities?

Yes. The hotel offers accessible rooms and amenities. Should you have specific accessibility needs, please contact the hotel directly prior to arriving. The hotel's contact number is listed in your confirmation email and hotel voucher.

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