4.6 (11,501 Reviews)

Westgate Lakes Resort and Spa in Orlando, FL

9500 Turkey Lake Rd • Orlando, FL 32819
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Entrance sign for Westgate Lakes Resort & Spa, surrounded by palm trees and a landscaped garden with colorful flowers.
Aerial view of a large resort complex with multiple pools, palm trees, and a circular building. Tennis courts are visible in the background.
Aerial view of a resort featuring a water park with colorful slides, a lazy river, lounge chairs, and surrounding multi-story buildings with red roofs.
Outdoor hotel pool with surrounding palm trees, lounge chairs, and a multi-story building in the background under a clear blue sky.
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Family-friendly Villas at Westgate Lakes Resort & Spa

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Overview

Westgate Lakes Resort and Spa offers a sophisticated, ideal place to stay in the heart of all the Orlando activity. With spacious and fully furnished villas, several outdoor heated pools and hot tubs, an award-winning restaurant, a relaxing on-site spa, and EV charging stations, guests can enjoy all the luxuries of home and more while visiting Orlando, Florida.

up to 12 people

Good To Know

  • Minimum age to check in is 21.
  • Guests can enjoy seven heated outdoor pools and hot tubs.
  • On-site dining options include Drafts Sports Bar & Grill.
  • The Serenity Spa offers a range of treatments for relaxation.
  • Complimentary self-parking spaces are provided for guests. EV charging stations are available on the property.
  • Families can enjoy mini golf and sand volleyball courts on-site.
  • Spacious villas range from studios to four-bedroom units.
  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
  • SeaWorld Orlando is less than two miles away.
  • Universal Resort Orlando / Epic Universe is approximately 15-minute drive from the resort.
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Property Amenities

  • 24 Hour Front Desk
  • Boat Rental
  • Business Center
  • Children's Pool
  • Children's Program
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Game Room
  • Gift Shop
  • Guest Laundry
  • Handicapped Access
  • Hot Tub
  • Bar/Lounge
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Outside Corridors
  • Pet Friendly
  • Playground
  • Restaurant on Property
  • Room Service
  • Sun Deck
  • Tennis Court on Property
  • Health Spa/Massage
  • Wedding Services
  • Free Parking
  • Security Guard
  • Ice Machines
  • Fishing Deck/Pier
  • Children's Club
  • Hair Salon
  • ATM/Banking
  • Concierge Services
  • Patio/Veranda
  • Barbecue Grill(s)
  • Breakfast (surcharge)
  • Internet Access in Public Areas (surcharge)
  • Poolside Bar
  • Coffee Shop or Café
  • Sundry/Grocery
  • Picnic Area
  • Dry Cleaning/Laundry Services
  • Marina on Property
  • RV and Truck Parking
  • Snack Bar/Deli
  • Beach/pool sun loungers
  • Children's club (surcharge)
  • Electric car charging station
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Description

Check-In: 4:00pm Check-Out: 10:00am
Guests at the Westgate Lakes Resort & Spa enjoy a memorable vacation experience, from the lavishly appointed villas to the dazzling lakefront sunsets. Westgate Lakes Resort & Spa is situated within minutes of world-class theme parks such as Walt Disney World Resort, Universal Orlando Resort, Sea World, Discovery Cove, and Aquatica as well as many other Orlando attractions and the Orange County Convention Center.

This expansive resort boasts spacious villas with kitchenettes, offering the perfect blend of comfort and convenience. Thrill-seekers can dive into Treasure Cove Water Park, complete with water slides, a lazy river, and splash zones. Relaxation awaits at Serenity Spa, featuring rejuvenating treatments for total bliss. Other family-friendly include seven outdoor heated swimming pools, hot tubs, a fitness center, volleyball, basketball, and tennis courts, miniature golf, bicycle rentals, playgrounds, a game room, a lakeside marina & dock, paddle boats & kayaks, barbecue grills, and picnic area.

Dining options abound, from the lively Drafts Sports Bar & Grill to the quaint Sid’s Bistro. With pet-friendly options, and unmatched hospitality, Westgate Lakes Resort & Spa ensures a memorable stay for every guest.

Pet Policy
A pet dog must not exceed 60 pounds or, in the case of two pet dogs, they must not exceed 60 pounds in combined total weight. They can be no longer than 36 inches and no taller than 36 inches. A mandatory, non-refundable pet dog fee of $150.00 USD per reservation will be charged at check-in for pet dogs reported at the time of check-in. An additional $150.00 USD per reservation penalty will be charged for pet dogs unreported to the Front Desk at check-in and found in the room/suite (also known as an “Unauthorized Pet Dog Penalty Fee”). Pet-friendly rooms are subject to availability. Please contact the hotel phone number on your e-ticket prior to your arrival date if you are bringing a pet.

Parking Information
Complimentary self-parking spaces are provided for guests. EV charging stations are available on property.

All fees mentioned are subject to change without prior notice, and applicable taxes.
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Promotional Images (41)
People sitting and standing around an outdoor bar, engaging in conversation, with drinks on the counter. A family checks in at a hotel front desk, with a mural of a forest scene in the background. A round table is set for an event with a floral centerpiece, neatly arranged silverware, wine glasses, and yellow napkins. Chairs are covered and tied with gold bows. Elegant salon interior with two salon chairs, a large mirror, a manicure station, and decorative plants. Marble flooring features intricate designs. Warm lighting and a chandelier create a cozy atmosphere. Buffet counter with trays of assorted food, including sausages, pasta, vegetables, and more, under a glass cover.
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Westgate Lakes Resort & Spa Reviews

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audreywO836PF
"Thieves"
TripAdvisor user rating 2.0 out of 5
Reviewed April 22, 2025 NEW
We stay for 2 weeks because we are from the UK we are owners. The first day we went to the park when we came back a extra large toblerone a large bottle of wine 2 large box of pringles was stolen from our room. We inform security they took statement and say they would investigate.We waited 2 weeks we left we have not heard any thing up to this day no body cares. We had to locked every thing a way when we go out.
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156jannal
Halifax, Halifax Regional Municipality, Nova Scotia
"Perfect for Kids"
TripAdvisor user rating 4.0 out of 5
Reviewed April 13, 2025 NEW
This resort is PERFECT for kids, with a movie theatre, train ride, multiple pools and a water park right on site. There are several good restaurants on the property, all a bit on the pricey side, so keep that in mind, but there is a Walmart within walking distance so you can always grab groceries and snacks. The staff here were really nice. I would absolutely go back.
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janemS6512AT
"ABSOLUTELY AWFUL! DISGUSTING EXPERIENCE"
TripAdvisor user rating 1.0 out of 5
Reviewed April 10, 2025 NEW
ABSOLUTELY DISGUSTED!! DO NOT GO HERE if you are from the UK! The staff have completely wasted our time. We were promised a deal for discounted park tickets, a free breakfast and a free night stay at their hotel if we took part in a 90min tour of their facilities. We signed a contract and paid a deposit. We were told we had to be over 25 to qualify which we both are and were aware that we were from the UK. We spent money on a taxi and wasted our whole morning trying to locate the office for the tour at the hotel. The hotel was very large so we were told to go to 3 separate areas of the hotel to find this tour to get the agreed deal and a shuttle bus. We arrived, filled out more paper work and waited for another 20mins. The hotel then told us they were refusing us of the discounted tickets, breakfast and hotel stay because we were not over 30. This was not written or mentioned in the agreement and were told all other countries you need to be over 25 but the UK you have to be 30 and could not explain why this was. The staff were of absolute no help neither was the manager. Our whole morning was wasted and we were further out of pocket with the extra taxi fees we had to pay. We were offered no compensation. Overall an absolute shocking experience. We will be telling everyone who comes to America to STAY AWAY from WestGate Hotels.
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120rameshg
"Ok experience with Westgate"
TripAdvisor user rating 3.0 out of 5
Reviewed April 08, 2025 NEW
Property is beautiful and its big. After checking in they give you a map and 100mph intro on how to get around. It took us 25 minutes driving around just to find the building 900. Those signs on the intersections are joke and keeps you going in circles. Finally asked someone who happened to be walking, and they said to park in garage and showed how to access the 900 bldg. So, we park on level 2, take elevator down to some shopping center and exit that place to find an alley way and then 900 building across. There was no sign for elevator so took stairs to 6th floor but later found out there is elevator on the other side (hope someone mentioned this when we checked in). room is nice and huge, has king bed, sofa (pull out to bed if needed), large desk, covered balcony, huge bathroom with walk in shower, hot tub. TV was mounted on the wall and can't be swilled towards the bed so if you want to watch, have to sit on the couch (this sucked). Wi-Fi is worthless, there no coverage in the rooms at all. Got charged resort fee ($25/day) but that doesn't cover water park. One of the reasons we took this resort cause of the water park for little one but sucks that they charge $24 a person for each day regardless of if you are getting wet or not. My wife just wanted to lounge and read book but had to pay for that. it's absurd that it's not included with a stay and even when you pay its only for that day. Got charged full price even though the wave pool was out of order.
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SouthernFamilyOf3
Greenville, South Carolina
"Beautiful place in a great location."
TripAdvisor user rating 4.0 out of 5
Reviewed April 07, 2025 NEW
What a big place! I stayed way at the back, which was perfect for my week at a business conference. I asked for and received a top floor studio room. The view from the very nice balcony was of a lagoon and swimming pool, so a bit of noise but manageable. Inside, the unit had a good amount of space, like a large hotel room for the living area. Then a tiny kitchen just big enough for a fridge, microwave, and a few dishes. The bathroom was quite large including a jacuzzi tub that I would never use. I'd gladly trade it for more kitchen space and a dishwasher. The room had a nice, neutral décor and was quite clean. The resort is beautiful and includes a walking path around many of the buildings and along a lake. I never saw any alligators but wouldn't have been surprised. It's pretty convenient to Universal Studios and the conference hotels around it.
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Westgate Lakes Resort & Spa is located at 9500 Turkey Lake Rd • Orlando, FL 32819
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Frequently Asked Questions about Westgate Lakes Resort & Spa

What types of accommodations are available at Westgate Lakes Resort & Spa?

The resort offers a range of accommodations, from studios to four-bedroom villas, each equipped with modern amenities.

Is the resort pet-friendly?

Yes. Pets are welcome. A pet dog must not exceed 60 pounds or, in the case of two pet dogs, they must not exceed 60 pounds in combined total weight. They can be no longer than 36 inches and no taller than 36 inches. A mandatory, non-refundable pet dog fee of $150.00 USD per reservation will be charged at check-in for pet dogs reported at the time of check-in. An additional $150.00 USD per reservation penalty will be charged for pet dogs unreported to the Front Desk at check-in and found in the room/suite (also known as an “Unauthorized Pet Dog Penalty Fee”). Pet-friendly rooms are subject to availability. Please contact the hotel phone number on your e-ticket prior to your arrival date if you are bringing a pet. Fees mentioned are subject to change without prior notice, and applicable taxes.

Are there dining options on-site?

Yes, guests can dine at Drafts Sports Bar & Grill, among other on-site options.

Does the resort offer shuttle services to theme parks?

Guests may arrange transportation services (fees apply) with the resort concierge. There is no complimentary area shuttle or shuttle to the theme parks available.

What recreational activities are available at the resort?

Guests can enjoy mini golf, sand volleyball, boat rentals, and multiple swimming pools.

Is there a spa at the resort?

Yes, the Serenity Spa offers a variety of treatments for relaxation.

Does the resort have WiFi?

WiFi is available throughout the property.

Are there facilities for children?

Yes, the resort offers various family-friendly activities and amenities.

What are the check-in and check-out times?

Check-in is at 4 PM, and check-out is at 10 AM.

Is parking available at the resort?

Complimentary self-parking spaces are provided for guests. EV charging stations are available on property. Fees mentioned are subject to change without prior notice, and applicable taxes.

What is the minimum age to check-in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

Does the hotel serve a complimentary breakfast?

No. Breakfast is available for a fee.

Does the hotel have accessible rooms?

The hotel is accessible. Accessible features include elevators, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements. ADA-defined service animals are welcome at no extra cost.

What are the attractions nearby the hotel?

Below are the top attractions near Westgate Lakes Resort and their approximate distances: Universal Orlando Resort / Epic Universe 4.4 miles Walt Disney World Resort 3.7 miles SeaWorld Orlando 1.9 miles ICON Park 3.3 miles International Drive (I-Drive) 3.4 miles Orlando International Premium Outlets 4.9 miles WonderWorks Orlando 3.3 miles Aquatica Orlando 2.8 miles Pointe Orlando 3.4 miles Dr. Phillips Center for the Performing Arts 11.8 miles

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