Econo Lodge Pigeon Forge Riverside in Pigeon Forge,TN

Hotel staff are nice and personable. They are pretty diverse as well. There are black and Hispanic hotel staff there which makes a non-white tourist feel more at ease. They are pretty quick with fixing issues like curtain not completely black out the light at the balcony. They fixed it using a clip. The hotel wall is not entirely soundproof, and occasionally I can hear people next door speaking. I can still sleep with earplugs on. It is not too noisy though, most of the nights I did not need earplugs on. I stayed there for 6 nights. Not too pricy during the early March and mid-March.

Great Price - if all you need is a Clean Bed & a Toilet. The water at the Sink was HOT! the water in the Shower was HOT! the towels were stiff but we had plenty. They have a large counter at the sink for all your crap to lay out! The rooms are SMALL - tables like 3 inches of touching the beds. Small TVs but the room is set up to make the most of what they have. The beds were Clean & slept good. the Microwave & Fridge both worked. 2 closets for stuff. the Heat/ACC worked good. the Carpet - - yuk! use flipflops to walk on. the Decor - it was old but who cares; you're not there for that. the pool area was ROUGH! it was so HIGH IN CHLORINE - you could smell it in the parking lot! Once you walk by it - your eyes Burn!! USUALLY that means with such a High Level of Chlorine - that someone has crapped in the pool & instead of draining & cleaning - they just put in a high dose of Chlorine!!! I say that because my son swam & on Monday we had to take him to the doctor with a SKIN RASH. He was broke out in huge red spots all over his body! Doc said it was from the High Dosage of Chlorine & probably what ever was in the pool water. So I don't know that it WAS the hotel pool, but I do know we travel ALOT & I have seen this twice - both times with HUGH CLORINE LEVELS from a hotel pool. I get it - it cost money to drain a pool, clean it then refill....why not just kick up the chlorine levels & kill everything in there??? but at the expense of your customers - not so good practice. You get what you pay for! That is the bottom line. It wasn't the Quietest place - but it was a Clean Room & a good bed for a Good price with HOT Water. so if that is what you Want - stay here. If you are looking for an Embassy Suite at a Days Inn price - forget it.

Do not stay at this hotel of you want to sleep past 6:45am! Housekeeping begins rolling thier carts up and down the hall, past guest rooms at that time. It is a CONSTANT loud noise. So loud you can hear them passing while in the shower, through 2 closed doors. You hear them on your floor and the floor above you. Also the room pictures are not accurate. I booked a King room with a couch and there was no couch. The pictures of the pool area are also inaccurate. The pool is small!! The kiddie pool hold maybe 5 kids, the hot tub holds maybe 6 adults. I will not be staying here again!

Beds were very comfortable. Room was spacious and clean. Breakfast was ok not much to choose from. Pool area was nice. Hot tub should be bigger there is like over 300 rooms and the hot tub was so small, everytime I wanted to get in I couldn't because it only holds like 4 people. Staff was nice. Would recommend this hotel.

I don't know who had the negative comment about this hotel, but they obviously didn't talk to anyone about their issue with their room. We stay here basically once a year on vacation. The rooms are a little older, but I know this week they were doing upgrades on the Riverside rooms. The rooms are clean, and the employees here we have always found to be extremely helpful! We have never been disappointed at this hotel. It is easy to get to all the venues from here. Breakfast is good. We have stayed in much more expensive places in thos area and had terrible service!! This is our go to!