Black Fox Lodge in Pigeon Forge, TN

This would have been a beautiful place to stay if the website was being honest! In Nov when I booked it said beautiful or ? Nice Smokey Mountain View’s with balconies. A FEW maybe? Nice things first… then the real story. The breakfast area is beautiful and you can have buffet or diner like as they serve you.. THey might not get your order right — lol — but they do serve you. The pool area was very nice also. I got to my room and was SO disappointed as I was waiting to come here and enjoy a glorious night by myself with awesome Mountain View’s. WRONG .. so VERY wrong. I faced the back which I asked for.. ( with the Smokie Mountain View and running creek.. ahhh sounds great huh? ) by the creek and found to look at a huge crane in mid progress of building another… probably hotel directly behind them. NO VIEW.. at all.. !! THEY REALLY need to REVAMP their websites…that have that saying. Not all have that saying. NONE OF THEM Tell you about the construction going on back there. After I was super upset.. and I dont get upset.. much at all ——— this upset me badly. It was my ME day and night! Take a book down by the creek.. no way.. what a joke. I actually sat in the very nice downstairs area with fireplace for 15 minutes before going to the front desk to be sure not to YELL at them. Im not like that.. I’m very reasonable and have a lot of patients..BUT?? So I very nicely took my ipad to the front desk old lady and asked her to READ out loud.. what their website said. SHe did.. and I stopped her after the first sentence that said.. Smokey Mountain View’s…. I sure didnt see them from my room. She said.. well.. yes your right. The other gal there stepped in .. THANK Y OU SO MUCH whom ever you were.. and agreed also and had me switch rooms for an upgrade to a corner balcony with partial Mountain View’s.. I said that was fine, thank you. I told them there was no excuse on their part for false advertisement as todays technology you just type things in to change it up. 5 seconds maybe? DONE>. Beautiful room.. ask for it you will be happy. It has a closed off bedroom + bathroom (with no bath-shower towels in it ) with a living type room and ? Cooking or at least a sink. ALSO it had a 2nd bathroom I didnt even notice until it was to late. It was a 1/2 bath.. sink and toilet and .. shelving.. ??? For.. AHHH THERE ARE THE SHOWER TOWELS>.. ? Lol. Unreal. Too late.. used wash towels and hand towels to dry off. I did let the front desk know about that.. so hope that got that fixed. GORGEOUS room. If I go back after construction is over I would get this room Sure its more money but worth it. The porch was very large and wrapped around so I just stayed on the Smokie mountain side. Thats all I wanted, well and shower towel would have been nice but not a deal breaker.

The Smoky Mountain APIC Chapter held our 39th Annual Conference at this location - we had a great conference. The food was excellent, the staff attentive, and the accommodations were outstanding. Highly recommend for your next large group event. We had approximately 100 attendees and everything went smoothly. A big THANK YOU to all the great staff at The Black Fox Lodge!

Despite construction next door, we slept well at this relatively new property. Very walkable since the Pigeon Forge Riverwalk goes right by the hotel. Some balconies have good views of the Smoky Mountains. Breakfast buffet was reasonably priced and the common areas are beautiful.

Don't expect a lot from this hotel with regard to view of the water, it is more like a creek and construction behind it will also be going on. Room was fine, hotel was fine otherwise. We didn't really interact with staff that much but don't be looking for a view and you will be fine. I feel it is misrepresented on that front. We always stay at Hilton hotels and love them so this is not against the hotel brand, just an FYI.

Nice hotel & conveniently located. We booked a 2bdrm / 2bath suite. Made it nice for 2 couples traveling together. Staff was friendly & helpful. Beds were okay - not as comfy as we had hoped. We didn't spend much time in the room, but it was nice to have a sitting area when we did. Would stay again.