4.6 (11,501 Reviews)

Universal's Loews Sapphire Falls Resort in Orlando, FL

6601 Adventure Way • Orlando, FL 32819
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Universal's Loews Sapphire Falls Resort - Exterior.
Pool View at Universal's Loews Sapphire Falls Resort.
Restaurant at Universal's Loews Sapphire Falls Resort.
2 Queen beds at Universal's Loews Sapphire Falls Resort.
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Overview

Located at Universal Orlando Resort, Loews Sapphire Falls Resort is a picturesque resort that will immerse you in luxury with its lush landscaping, resort-style pool and exclusive amenities. Rooms feature free WiFi, a coffee maker, and upscale interior design. Take advantage of theme park and dining shuttles, poolside activities, and the onsite spa.

up to 2 people

Good To Know

  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
  • Kids programs are offered throughout the resort.
  • Water taxi and shuttle services to and from Universal Resort Orlando theme parks and Universal CityWalk.
  • Onsite dining options include four scenic restaurants and lounges with water views.
  • Complimentary fitness center features state-of-the-art equipment and services.
  • Stay connected with free WiFi throughout the resort.
  • Enjoy the resort-style pool with white sand beach and waterslide.
  • Self-parking and valet parking available. Fees apply.
  • Receive exclusive theme park benefits when you stay at this Loews Hotel. Theme park tickets are not included and must be purchased separately.
  • Minimum age to check in is 21.
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Property Amenities

  • Fitness Facilities
  • Game Room
  • Gift Shop
  • Handicapped Access
  • Restaurant on Property
  • Sauna
  • Valet Parking
  • Concierge Services
  • Parking (surcharge)
  • Dry Cleaning/Laundry Services
  • Waterslide
  • 24 Hour Front Desk
  • Elevator
  • Hot Tub
  • Internet Access in Public Areas (free)
  • Porter/Bellman
  • ATM/Banking
  • Smoke-free Property
  • Shuttle Services - Limited (free)
  • Business Center
  • Guest Laundry
  • Meeting Facilities
  • Outdoor Pool
  • Pet Friendly
  • Breakfast (surcharge)
  • Coffee Shop or Café
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Description

Check-In: 4:00pm Check-Out: 11:00am
With a stay at Universal's Loews Sapphire Falls Resort in Orlando, you'll be minutes from Universal’s Islands of Adventure and Universal City Walk. This 4-star hotel is within close proximity of Universal’s Volcano Bay and Universal Studios Florida.

Make yourself at home in one of the air-conditioned rooms featuring refrigerators and iPod docking stations. Wired and wireless Internet access is complimentary, while 49-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Enjoy a range of recreational amenities, including an outdoor pool, a waterslide, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary theme park shuttle.

Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Orlando? This hotel has 115,000 square feet (11 square meters) of space consisting of a conference center and meeting rooms. Self-parking (subject to charges) is available onsite.

Sapphire Falls Resort TM & © 2019 UCF Hotel Venture III. All Rights Reserved. Universal elements and all related indicia TM & © 2019 Universal Studios. All rights reserved.

Pet Policy: This hotel charges a one-time fee of $100+++ per stay. Loews Hotels limits the number of pets to two (2) per room and in the hotel overall. Loews Hotels takes all necessary measures to ensure the safety and comfort of all hotel guests and pets. Please notify the hotel directly prior to the arrival date if traveling with a pet. Pet-friendly rooms are limited.

Overnight Guest Parking
Self-Parking:: $33 plus tax per night, per vehicle
Valet Parking: : $42 plus tax per night, per vehicle

* This hotel charges an extra person fee per room.
* All fees mentioned are subject to change without prior notice, and applicable taxes.
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Promotional Images (19)
1 King bed and a seating area inside a guest room. 2 Beds and a seating area inside a guest room. Guest bathroom at Universal's Loews Sapphire Falls Resort. Universal's Loews Sapphire Falls Resort - Exterior. Universal's Loews Sapphire Falls Resort - Exterior.
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Universal's Loews Sapphire Falls Resort Reviews

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mustafakbulut79
Istanbul
"Basic elements are missed"
TripAdvisor user rating 1.0 out of 5
Reviewed November 18, 2024 NEW
The basic elements that a hotel should have are missing. The pillows are old and not cleaned well, the rooms are cold and when you want to heat it, there is a loud air conditioning noise. The shower in the bathroom does not work and the bathroom has no chance of heating. There is no guest relations. There is a fan in the room coming from the bathroom and it is constantly making noise. We had a very bad stay. It needs serious renovation. It would be good if they also received training on customer satisfaction as a hotel. We wait more then hour for maintanence of shower. We are getting late to the park. Unfourtunatley the hotel staff is unfriendly. Nobody is smiling. Nobody look like happy. Everybody who work in this hotel are unhappy i dont know why perhaps becuase of their conditions.
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karenlE7883DK
"Loews sapphire"
TripAdvisor user rating 5.0 out of 5
Reviewed November 17, 2024 NEW
Stayed here for my sons high school graduation in 2019 (late getting this review in) We absolutely loved this hotel! Hotel amenities were great! The pool was amazing and loved the lounge chair service with food and drinks, proximity to universal was fantastic loved taking boat to universal and being dropped off at front door! we did walk a couple times and it's very close proximity because of the walkways were nice with the Waterview and beautiful gardens around them.... highly recommend this property to anyone that is going to Universal or other activities nearby
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julieAKUSA
Anchorage, Alaska
"Truly horrible"
TripAdvisor user rating 1.0 out of 5
Reviewed November 16, 2024 NEW
This hotel is horrible. I don’t how it has such good reviews. Room is dirty, customer service is completely non-existent. I asked to change rooms - here for 6 nights and mine has a compressor outside the only window. Also, as a woman alone, I don’t love being on the ground floor in a dark corner. They refused because “all standard rooms have the same view.” The hotel is almost completely surrounded by water, it’s not physically possible that all standard rooms have a view of a compressor. I asked to pay for an upgraded room, and they refused that too. Because I booked the room as part of a conference/hotel package, they will not believe I paid for the room (they think the conference paid, even though I offered to show them the receipt) and therefore I can’t make any changes. That, combined with the horrible 70s decor and the $100/night charge for “incidentals” that will be refunded if I don’t damage the room, makes for a dreary and depressing experience. I would never choose to stay here. Do yourself a favor and stay somewhere with a least a passing familiarity with customer satisfaction and rooms with decor that has been updated sometime in the last two decades.
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Cuba_Megan
Marmora, Ontario
"It's the little things - this is likely a one and done for our family"
TripAdvisor user rating 3.0 out of 5
Reviewed November 10, 2024 NEW
We stayed at this hotel from November 6-10, 2024. First - let me just say the hotel is clean, comfortable and the staff are friendly. The shuttle service to the parks is also a plus. That being said, it's also very expensive. We booked a two-bedroom lock-off for our family of eight. This cost me over $4,000 US for four nights. It had one bedroom with a king bed, a living room with a pull-out couch, and adjoined to a double queen room, plus two full washrooms and a partial washroom. It also has a "kitchen" which is totally underwhelming for the type of room. In fact - it didn't make any sense in that type of room to basically have no kitchen. It has a tiny sink, a one-cup coffee maker with two coffee pods and a small bar fridge in a room that can sleep 8+ people. We have a toddler and so I asked if we could please have a microwave to prepare some of her food, milk, etc. They told me if I wanted a microwave, it was $15 US per night. Above and beyond paying $1000 per night at this hotel, I had to rent an appliance for the room. The same was true if we wanted a toaster or any type of appliance to prepare food. (We laughed about it because the room included a large dining room table - but nothing to eat on - so we bought paper plates, solo cups and cutlery). My parents kindly stepped up and said they would cover the cost of the microwave since we had paid for the room. For me - it's the little things like this that turn me off a hotel. I hate to compare it to a Disney hotel, but we've always had a coffee maker, microwave and toaster in our Disney rooms - even studios. Everything here felt like a money grab. Parking for $30 a night - $15 per night for a microwave (both also subject to 12.5% tax!). Additionally, I had to agree to put an "incidental" fee on my Mastercard that is supposedly returned as long as I didn't charge anything, but the microwave was charged to the room after all, so I'm not even sure I'll see the money refunded to my card. All in all - this was a one and done for us. There are many, many lovely hotels in the vicinity that accommodate eight people for less than half the price (and you have everything you need up front). We likely won't return - which is sad because it is a lovely property.
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geoffreyn376
"Mould in the bathroom"
TripAdvisor user rating 1.0 out of 5
Reviewed November 06, 2024 NEW
Mould in bathroom, we had 3 young kids with us and there’s no way to open a window, so this was a health hazard. We discovered the bathroom fan was not working, so perhaps this is the cause. Some money was taken off our bill, but this 100% did not reflect there being a health hazard in the room. Furthermore the pool lifeguards are more like whistle happy fun police. If it were not for the above we would have loved our stay (easy to get to Universal, friendly staff and fine accommodations.
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Universal's Loews Sapphire Falls Resort is located at 6601 Adventure Way • Orlando, FL 32819
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Frequently Asked Questions about Universal's Loews Sapphire Falls Resort

Can I request a smoking room?

No. This hotel is 100% smoke-free.

Is Universal's Loews Sapphire Falls Resort pet-friendly?

This hotel charge a one-time fee of $100 per stay. Loews Hotels limits the number of pets to two (2) per room and in the hotel overall. Loews Hotels takes all necessary measures to ensure the safety and comfort of all hotel guests and pets. Please make arrangements with housekeeping for daily room cleaning during your stay. You must bring proof of your pet’s up-to-date vaccinations, as well as current records from a licensed veterinarian. Please notify the hotel prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. Fees mentioned are subject to change without prior notice, and applicable taxes.

Is parking offered at Universal's Loews Sapphire Falls Resort?

Yes. Self-parking and valet parking are both available for an additional fee: - Self-parking: $33 plus tax per vehicle, per night - Valet parking: $42 plus tax per vehicle, per night Fees mentioned are subject to change without prior notice, and applicable taxes.

Does the hotel offer Internet access?

Yes. Guests can use the complimentary resort WiFi throughout the property.

Is a complimentary breakfast served at the hotel?

No. However, with the many on-site restaurants, cafes, and room service, guests have a multitude of breakfast options at their fingertips for an additional fee.

Is there a theme park shuttle?

Yes. In additions to the walking paths connecting all Universal Orlando Resort properties, guests can use a complimentary shuttle to visit Universal Orlando Resort, Universal's Islands of Adventure™ and Universal CityWalk™. Universal's Volcano Bay™.

Does the hotel offer complimentary airport transportation?

No. However, transportation can be arranged for a fee by calling the resort or the hotel concierge desk.

Does the hotel have a pool?

Yes. Loews Sapphire Falls Resort offers the largest pool across the Universal Orlando Resort™. The pool features a sandy beach area, a children’s play area with pop-up jets, a huge hot tub, and a waterslide. There are also private cabana’s available for rent.

Will my room include a mini-fridge and/or microwave?

Certain room types include mini-fridges among other dining amenities. Please consult the room type description before booking.

Can I request a rollaway bed and/or crib?

Pack'n Plays are complimentary. Rollaways are available on a first-come, first-served basis for $35 plus tax per day (one rollaway allowed per room). An additional charge of $25 per extra adult applies for more than 2 adult guests per room. Maximum occupancies may require a rollaway at an additional fee plus tax per day. Only one rollaway is allowed per room. Available on a first come first serve basis. Fees mentioned are subject to change without prior notice, and applicable taxes.

Will my room include a safe?

Yes.

What are the included benefits of staying at Universal's Lowes Sapphire Falls Resort?

Guests of ALL Universal Orlando Resort Hotels enjoy the following benefits: - Breeze into The Wizarding World of Harry Potter™ and Universal’s Volcano Bay an hour earlier than other guests with Early Park Admission*. You just need to have valid theme park admission (select attractions). - It’s a quick hop from Universal’s hotels to the parks with free water taxis or shuttles. - Everything’s within walking distance. Most of Universal’s hotels and parks are connected with paths that are awesome for a nice stroll or a healthy jog. There's even a walking path straight to Universal's Volcano Bay from select hotels. - Keep it simple when you dine and shop by charging purchases across the Resort to your room key card. - Want to shop without carrying your purchases around? There's free merchandise delivery from our shops to your Universal hotel. - Get an exclusive Universal wake-up call each morning and wake up with a star.

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