The Ritz-Carlton Kapalua in Kapalua, HI

Is the hotel pet-friendly?

Pets are not accepted. ADA-defined service animals only are welcome.

What time is check in and check out?

Check-in time starts at 4:00 PM and check-out is until 12:00 PM.

Can I reserve a smoking room?

No, the hotel is 100% smoke-free.

Does the hotel have WiFi access?

Yes, free WiFi access is available at the property.

Does the hotel serve a complimentary breakfast?

No. However, guests may purchase a made-to-order breakfast at one of the hotel’s restaurants.

Does the hotel have an on-site restaurant?

The on-property restaurants at The Ritz-Carlton Maui, Kapalua include The Banyan Tree, Ulana Terrace, Burger Shack, Alaloa Lounge, Kai Cafe, Olu Poolside, 'Olu Cafe, and the Luau - Tales of the Kapa Moe.

Does the hotel have a pool?

Yes, The Ritz-Carlton Maui, Kapalua has multiple outdoor pools, including an adults-only infinity pool.

Is parking available?

Yes, valet parking is available for $65 per day, and there is an electric car charging station.

Is there a resort fee?

Yes, a daily resort fee of $55, includes a lei greeting, beach chairs and umbrella setup, shuttle service, cultural and fitness classes, and enhanced high-speed internet access.

What is the minimum age to check in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

What activities are available at the hotel?

The hotel offers a variety of activities, including snorkeling, Hawaiian cultural classes like lei making and hula, fitness classes, golfing at the on-site championship course, beach access with chairs and umbrellas, a luxurious spa, and activities for kids. There are also scenic hiking trails nearby and water sports to enjoy.

What are the nearby attractions?

Nearby attractions include the stunning Kapalua Bay for swimming and snorkeling, Haleakalā National Park known for breathtaking sunrises and hiking trails, the popular snorkeling destination of Molokini Crater, the renowned Kapalua Plantation Course, picturesque Napili Bay, and the historic town of Lahaina with shops, restaurants, and art galleries.

What accessible features does the hotel offer?

The hotel features accessible amenities, including elevators, self-operating lifts or sloped entries for swimming pools, and accessible routes from the public entrance to areas such as the fitness center, spa, and on-site restaurants. Service animals are welcome, and valet parking is available for vehicles outfitted for drivers in wheelchairs. Guest rooms offer various accessibility features, including adjustable height hand-held shower wands, roll-in showers, lowered electrical outlets, and non-slip grab rails in bathrooms, ensuring a comfortable stay for all guests.