4.6 (11,501 Reviews)

The Ritz-Carlton Kapalua in Kapalua, HI

1 Ritz-Carlton Drive • Kapalua, HI 96761
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Aerial view of a coastal area with lush greenery, buildings, and a winding shoreline meeting the deep blue ocean under a partly cloudy sky.
Outdoor patio with a wooden pergola, lounge chairs, a blue sofa, and a fire pit. Lush greenery and palm trees are visible under a clear blue sky.
Aerial view of a resort with multiple outdoor pools, palm trees, and buildings near the ocean at sunset.
A scenic beach with turquoise water is bordered by lush greenery and a line of resort buildings under a clear blue sky.
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Overview

The Ritz-Carlton Maui, Kapalua blends luxury and relaxation on Maui's stunning northwest shore. Enjoy ocean views from the pool or beach, unwind at the spa, and savor gourmet dining. Adventure seekers can snorkel, golf, or explore nearby attractions like Haleakalā National Park. With activities for kids, daily housekeeping, and free WiFi, it’s a perfect getaway.

up to 4 people

Good To Know

  • The minimum check-in age is 21.
  • Valet parking available at $65/day, electric car charging station is available.
  • A resort fee of $55/day includes lei greeting, beach chairs, shuttle, cultural and fitness classes. Fees are subject to change and applicable taxes.
  • Guests have direct access to Kapalua Beach.
  • Enjoy the outdoor pool, hot tub, and beachside cabanas.
  • Multiple on-site restaurants, room service, and kitchenette options.
  • Award-winning spa with Hawaiian-inspired treatments.
  • On-site championship courses, including Kapalua Plantation Course.
  • Experience family-friendly activities including snorkeling, cultural classes, a fitness center, kids' activities.
  • Haleakalā National Park (58.8 miles), Molokini Crater (41.3 miles), Napili Bay (1.3 miles)
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Property Amenities

  • Fitness Facilities
  • Game Room
  • Gift Shop
  • Handicapped Access
  • Inside Corridors
  • Bar/Lounge
  • Non-Smoking Rooms
  • Restaurant on Property
  • Golf Course Adjacent
  • Tennis Court on Property
  • Health Spa/Massage
  • Wedding Services
  • Children's Club
  • Concierge Services
  • Parking (surcharge)
  • Dry Cleaning/Laundry Services
  • Beach/pool cabanas (surcharge)
  • Beach/pool umbrellas
  • 24 Hour Front Desk
  • Elevator
  • Hot Tub
  • Internet Access in Public Areas (free)
  • Beachfront
  • ATM/Banking
  • Poolside Bar
  • Smoke-free Property
  • Beach Bar
  • Electric car charging station
  • Express Checkout
  • Guest Laundry
  • Meeting Facilities
  • Outdoor Pool
  • Room Service
  • Car Rental on Property
  • Coffee Shop or Café
  • Private Beach
  • Snack Bar/Deli
  • Beach/pool sun loungers
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Description

Check-In: 4:00pm Check-Out: 12:00pm
The Ritz-Carlton Maui, Kapalua offers a blend of luxury, adventure, and relaxation on Maui’s stunning northwest shore. Nestled along the golden sands of Kapalua Bay, this tropical haven invites you to indulge in its pristine beauty and world-class amenities.

Start your day with a refreshing dip in the outdoor pool or soak in the hot tub while taking in breathtaking ocean views. For beach lovers, direct access to the pristine Kapalua Beach is just steps away. Keep up your fitness routine at the state-of-the-art fitness center or unwind with a rejuvenating treatment at the resort’s award-winning spa. Golf enthusiasts can tee off at the on-site championship course, surrounded by lush greenery and ocean vistas.

When hunger strikes, enjoy delicious dining options with the resort’s restaurants. For a more private dining experience, room service is available, and every room comes with a kitchenette or kitchen for your convenience.

Families will love the activities for kids, and adventure seekers can dive into snorkeling right off the beach. Daily housekeeping, wake-up calls, and free WiFi ensure a stress-free stay, while the convenience store and gift shop have all the essentials you need. For business or special events, the hotel provides meeting space, and dry cleaning services keep you looking sharp.

Adventure beckons nearby with a list of few things to do:
  • Stroll the enchanting Haleakala National Park (about 58.8 miles),
  • Snorkel and see the vibrant coral reefs of Molokini Crater (41.3 miles) just a boat ride away
  • World-class golf courses, including the renowned Kapalua Plantation Course (2.4 miles),
  • Soak up the sun at picturesque beaches of Napili Bay (1.3 miles)


Minimum age to check-in: The reservation holder must be at least 18 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking: The Ritz-Carlton Maui, Kapalua offers valet parking for $65 per day and provides an electric car charging station for guest convenience.

Pet Policy: Pets are not accepted. ADA-defined service animals only are welcome.

Resort Fee: The Ritz-Carlton Maui, Kapalua's daily resort fee of $55 includes a Floral and Kukui Nut Lei greeting for two guests, beach chairs and umbrella setup, unlimited access to the Kapalua Shuttle for golf, tennis, restaurants, and shopping, Hawaiian cultural classes such as lei making and hula, fitness classes, and enhanced high-speed internet for two guests.

All fees mentioned are subject to change without prior notice and applicable taxes.
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Promotional Images (22)
Open-air lounge with wicker seating, potted plants, and a view of the ocean through wooden beams and large columns. Aerial view of a coastal resort featuring a large pool, palm trees, and buildings, with the ocean and mountains in the background under a partly cloudy sky. Hotel room with a large bed, a TV, and wooden furniture. A glass door leads to a balcony overlooking palm trees and buildings. Hotel room with two double beds, a dresser with a TV, and a sliding glass door leading to a balcony with a view of palm trees. A hotel room with two double beds, wooden flooring, a balcony with a scenic view, and modern decor.
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The Ritz-Carlton Maui, Kapalua Reviews

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461cristib
"Look No Further! This is the place to be."
TripAdvisor user rating 5.0 out of 5
Reviewed March 11, 2025 NEW
Absolutely Amazing! If you are looking to reconnect with your spouse or even yourself, this is the place. I recently wrote a review before coming after receiving rudeness from a concierge person by phone, however; management (melissa lee) reached out and apologized. Shelly Synder (concierge manger) super sweet and attentive made sure I felt welcomed and seen. I made the right decision by booking here and i definitely plan on returning back. Food and Service- 5 Stars
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Connector63865752107
"Love to the Ritz Kapalua"
TripAdvisor user rating 5.0 out of 5
Reviewed March 04, 2025 NEW
Big shout out to the lovely Ritz in Kapalua. The renovation from a couple of years ago has the property as beautiful as ever from when we first visited 20+ years ago. This was our fourth trip and won't be our last. In particular, Margie at the check-in/out desk gifted us with an extra-wonderful late, late check-out! With a 7 p.m. flight back to Dallas, she gave us the better part of the day to continue enjoying the resort and restaurants. It made all the difference in the world! Rather than having to be out at noon and having no place to 'live,' for hours on end, Margie extended our trip and gave us one more time to appreciate this beautiful property and their gracious staff. Also, sweet Amy at the breakfast buffet was so kind and helpful. She was so quick to provide anything we asked and went above and beyond day after day. It was a great way to start the day in such a gorgeous place. Thank you Ritz Kapalua friends--can't wait to return!
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Jayrob911
Lehi, Utah
"Ritz Carlton Kapalua is Paradise!"
TripAdvisor user rating 5.0 out of 5
Reviewed February 28, 2025 NEW
Our trip this winter at the Ritz Carlton Kapalua was incredible. It started off with the Ritz Carlton team helping us with an upgrade for our stay, which allowed us to stay in a 1 bedroom residence with a partial ocean view. The room was fantastic and the extra space made it perfect for our small family. Margie at the front desk was an absolute joy to work with. She was very helpful in some of the accommodations that she made for us, but it truly felt like she was there looking out for us which means the world! The concierge as also very helpful in getting a tee time booked on the Plantation Course which is a must if you are into golf! The island and resort were beautiful. Pools were very clean and accommodating when our 7 year old was doing his best to find friends and run around the area. We have always loved coming to Maui, and the Ritz Carlton makes that experiences a complete joy! Thank you, thank you, thank you RC team!
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Transformed
Newport Beach, California
"What a treat!"
TripAdvisor user rating 5.0 out of 5
Reviewed February 04, 2025
I’ve read a lot of the reviews on this site that caused me to be dubious about coming here, but we had an excellent experience. Here are a few things to set the record straight: -Our room was beautiful and not dated in any way. -The cleaning was impeccable. There was not a stray hair or dust anywhere. -Maid service is performed daily, without requesting it. -Turn down is available upon request. -The bath towels are super plush and absorbent. -The pool lounges are covered with a terry cloth sheet. The pool towels are in fine shape. We chose to use the Club Level. The food was more varied and generous than some other Club Levels I’ve visited on the mainland. The hosts there really make the experience. Leilani watched over us with great care, anticipating our every need. Leena heard every request my husband made, followed up in a timely manner and then checked in the next day to make sure he had received everything he requested. It’s such a gift to have that kind of service these days, and these ladies exhibit the true Ritz motto- Ladies and gentlemen serving ladies and gentlemen. Well done.
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MassimoJB
"Favorite Resort on Maui. Beautiful Resort and Wonderful Staff"
TripAdvisor user rating 5.0 out of 5
Reviewed February 03, 2025
We just completed another fabulous vacation at the Ritz-Carlton Kapalua Maui. The resort and resort grounds are beautiful and serene. The people working there are amazing… friendly and welcoming. Upon arriving we were greeted and given a lei and a beverage by the guest relations team. Check-In was quick and easy with the help of Margie at the Front Desk. Our room (suite) was large and beautiful. The bed was very comfortable and we had very nice ocean front view. Daily housekeeping did a wonderful job. Our package included Club Lounge access. Highly recommend. The Club Lounge is beautiful and the food is excellent, especially breakfast with an omelette chef. The team working there (led by Laura) is amazing… great service, friendly greetings and conversation, and helpful. They treated us royally and we felt spoiled! Lots of activities onsite or close by including golf, hiking, biking, pools, beach, luau, family activities like ukulele lesson, lei making, hula lessons, etc. The resort publishes a daily activity list and/or the on-site concierge can help with reservations and tours. We have attended the on-site luau a couple of times and totally enjoyed it each time. The food is very good and the show is magnificent! We’re looking forward to our next visit to the Ritz-Carlton Kapalua Maui.
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The Ritz-Carlton Maui, Kapalua is located at 1 Ritz-Carlton Drive • Kapalua, HI 96761
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Frequently Asked Questions about The Ritz-Carlton Maui, Kapalua

Is the hotel pet-friendly?

Pets are not accepted. ADA-defined service animals only are welcome.

What time is check in and check out?

Check-in time starts at 4:00 PM and check-out is until 12:00 PM.

Can I reserve a smoking room?

No, the hotel is 100% smoke-free.

Does the hotel have WiFi access?

Yes, free WiFi access is available at the property.

Does the hotel serve a complimentary breakfast?

No. However, guests may purchase a made-to-order breakfast at one of the hotel’s restaurants.

Does the hotel have an on-site restaurant?

The on-property restaurants at The Ritz-Carlton Maui, Kapalua include The Banyan Tree, Ulana Terrace, Burger Shack, Alaloa Lounge, Kai Cafe, Olu Poolside, 'Olu Cafe, and the Luau - Tales of the Kapa Moe.

Does the hotel have a pool?

Yes, The Ritz-Carlton Maui, Kapalua has multiple outdoor pools, including an adults-only infinity pool.

Is parking available?

Yes, valet parking is available for $65 per day, and there is an electric car charging station.

Is there a resort fee?

Yes, a daily resort fee of $55, includes a lei greeting, beach chairs and umbrella setup, shuttle service, cultural and fitness classes, and enhanced high-speed internet access.

What is the minimum age to check in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

What activities are available at the hotel?

The hotel offers a variety of activities, including snorkeling, Hawaiian cultural classes like lei making and hula, fitness classes, golfing at the on-site championship course, beach access with chairs and umbrellas, a luxurious spa, and activities for kids. There are also scenic hiking trails nearby and water sports to enjoy.

What are the nearby attractions?

Nearby attractions include the stunning Kapalua Bay for swimming and snorkeling, Haleakalā National Park known for breathtaking sunrises and hiking trails, the popular snorkeling destination of Molokini Crater, the renowned Kapalua Plantation Course, picturesque Napili Bay, and the historic town of Lahaina with shops, restaurants, and art galleries.

What accessible features does the hotel offer?

The hotel features accessible amenities, including elevators, self-operating lifts or sloped entries for swimming pools, and accessible routes from the public entrance to areas such as the fitness center, spa, and on-site restaurants. Service animals are welcome, and valet parking is available for vehicles outfitted for drivers in wheelchairs. Guest rooms offer various accessibility features, including adjustable height hand-held shower wands, roll-in showers, lowered electrical outlets, and non-slip grab rails in bathrooms, ensuring a comfortable stay for all guests.

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