4.6 (11,501 Reviews)

The Congress Plaza Hotel & Convention Center

520 S Michigan Ave • Chicago, IL 60605
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The Congress Plaza Hotel & Convention Center.
Lobby area at the Congress Plaza Hotel & Convention Center in downtown Chicago.
The Congress Plaza Hotel & Convention Center lobby area.
Guest suite with a spacious living and dining areas.
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Overview

The Congress Plaza Hotel & Convention Center is one of downtown Chicago's most legendary hotels. It is located near Grant Park on Michigan Ave., with views of Lake Michigan, has been a Windy City icon since 1893, playing host to U.S. presidents, international celebrities and performers, foreign dignitaries, and elite travelers from around the world.

up to 4 people

Good To Know

  • Within walking distance from the Buckingham Fountain, The Field Museum, Shedd Aquarium, the Art Institute, and many shops and dining facilities.
  • Complimentary WiFi in rooms and throughout the hotel.
  • 24-hour fitness center.
  • Full-service concierge.
  • Minimum age to check in is 18.
  • Pets are not allowed. ADA-service animals are welcome.
  • Overnight self-parking is $58.00 per vehicle, per night. No in-and-out privileges. Fees are subject to change and applicable taxes.
  • Millenium Park - 0.7 mile
  • 360 Chicago - 1.7 miles
  • Skydeck Chicago - 1 mile
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Property Amenities

  • Gift Shop
  • Handicapped Access
  • Non-Smoking Rooms
  • Restaurant on Property
  • Wedding Services
  • Valet Parking
  • Concierge Services
  • Parking (surcharge)
  • Dry Cleaning/Laundry Services
  • 24 Hour Front Desk
  • Elevator
  • Smoke-free Property
  • Business Center
  • Meeting Facilities
  • Breakfast (surcharge)
  • Coffee Shop or Café
  • Fitness Facilities (24 Hours)
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Description

Check-In: 3:00pm Check-Out: 12:00pm
From the gilded lobby ornately designed with blind arches, marble and chandeliers to impeccable service and classically decorated rooms and suites, a stay at the Congress Plaza Hotel has long been a symbol of luxury and privilege among executives, families and leisure guests seeking to explore the best the city has to offer.

Guest rooms are appointed with everything today’s traveler needs, from refrigerators and free WiFi to room service, pillowtop beds and flat-screen televisions with cable and satellite channels. The Lakeview Rooms offer Lake Michigan views that most downtown Chicago hotels can only dream of. If you are hosting a meeting, wedding or special event, the majestic Gold Room is one of the most beautiful venues in the Windy City.

Catch up with friends or relax with colleagues in the hotel's beautifully designed lobby. Enjoy a workout in the 24-hour fitness center or allow the hotel to arrange an appointment at the onsite barbershop. a full-service concierge will help with any request large or small, from same-day dry cleaning or shoeshine service to restaurant reservations or tickets, tours and transportation to any attraction here in Chicago.

Parking: Overnight self-parking is $58.00 per vehicle, per night. No in-and-out privileges.

Pet Policy: Pets are not allowed. ADA-defined service animals are welcome.

Other fees: A $25 per night, per room deposit is required at check in.

All fees mentioned are subject to change without prior notice, and applicable taxes.
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Banquet hall at The Congress Plaza Hotel & Convention Center. Congress Plaza Hotel & Convention Center in downtown Chicago. Elegant banquet room. Business center. Dining room.
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The Congress Plaza Hotel Reviews

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jo_cicco
"Still the best"
TripAdvisor user rating 4.0 out of 5
Reviewed February 06, 2025 NEW
I have been a long-time guest at the Congress Plaza over the last 15 years - I always loved this place, emerging from the mist of time - with its outdated amenities and old stones - definitively a place with a soul. Bleyme, they renovated the rooms! They now look with more modern - thanks God, the whole atmosphere has been preserved (the lobby and the lifts are just stunning) - so I guess we have to accept that staying at the congress is less a funny experience it used to be. Location remains the same, i.e., perfect with beautiful view on the Lake - and within a walking distance to the North MLichican avenue and the Loop, close to the museum and so on. Still my best hotel in Chicago and now a good mix between modern features and ancient times!
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Traveler02892900583
Denver, Colorado
"The congress plaza hotel Chicago"
TripAdvisor user rating 5.0 out of 5
Reviewed February 06, 2025 NEW
I went to this beautiful hotel and it was amazing . Please do not consider what’s online about ghosts etcc . It was the best hotel I have ever been to. Moreover , the staff were really nice . I had some issues and were here to help 10 minutes later . I was in room 1032 north , I had a wondurful view on the Willis tower while sleeping . It’s pretty well located , everything is close .
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MsKay84
"Wouldn't book again"
TripAdvisor user rating 2.0 out of 5
Reviewed January 06, 2025
Pros: - Location - Free Breakfast Buffet (no one told us about this, we discovered it after seeing a sign) Cons: - So many problems in the room - Extra thin walls, you can hear the neighbors - Heating only blew cool air - Shower was difficult to control and water wasn't hot (just warm) - Toilet ran every 30 min or so, and had to jiggle the handle when using - Fridge made a constant wooshing noise - The door was really heavy - Housekeeping came into the room before we had checked out - The elevator is small and it can only remember 3 floors at a time
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LKJames
Fort Bragg, Mendocino County, California
"Convenient and affordable"
TripAdvisor user rating 5.0 out of 5
Reviewed December 10, 2024
Stayed in a corner suite with both a lake view and a city view. Toasty warm, despite the below-freezing temperatures outside. The hotel was 3 blocks from the Art Institute of Chicago, and less than a mile from the Field Museum, Shedd Aquarium, and the Adler Planetarium - incredibly convenient. The Bell Desk was incredibly helpful with keeping our bags before and after check-in/checkout, then getting a taxi to the airport.
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V8385TCmariar
"Nice and close hotel"
TripAdvisor user rating 4.0 out of 5
Reviewed November 26, 2024
Nice hotel, very clean, close to all tourist places. The reception ladies should be more friendly to guests. The internet is good and a quiet place. Highly recommended place to stay in Chicago. It’s a good deal with the cost of the stay. Nice place
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The Congress Plaza Hotel is located at 520 S Michigan Ave • Chicago, IL 60605
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Frequently Asked Questions about The Congress Plaza Hotel

Does Congress Plaza Hotel have a pool?

No. Congress Plaza Hotel does not have a pool.

Does Congress Plaza Hotel offer free breakfast?

No. There are 2 onsite restaurants perfect for grabbing a quick bite to eat. Full breakfast is offered on weekends for a fee from 6 AM to 11 AM local hotel time.

Is The Congress Plaza Hotel located near the city center?

Yes. The Congress Plaza Hotel is approximately 0.2 miles away from the center of Chicago.

Is there a fitness center at The Congress Plaza Hotel?

Yes. Guests have access to a fitness center during their stay.

What are some historical sites close to The Congress Plaza Hotel?

Garfield Park Conservatory is less than 5 miles away, Macy's on State Street is less than a mile away and The Rookery Building is approximately half a mile away.

Does Congress Plaza Hotel charge a resort fee?

No, Congress Plaza Hotel does not charge a resort fee, however, a deposit of $25 per night plus taxes is collected upon check in.

Is The Congress Plaza Hotel haunted?

The Congress Plaza Hotel is said to be the most haunted hotel in Chicago. Constructed in 1893, the hotel has a long history of a few of the most notable villains who stayed there. America’s first serial killer Dr. HH Holmes was a guest at the Plaza, as well as Al Capone. These and other spirits are believed to roam the halls and play creepy pranks.

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