4.6 (11,501 Reviews)

The Congress Plaza Hotel & Convention Center

520 S Michigan Ave • Chicago, IL 60605
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The Congress Plaza Hotel & Convention Center.
Lobby area at the Congress Plaza Hotel & Convention Center in downtown Chicago.
The Congress Plaza Hotel & Convention Center lobby area.
Guest suite with a spacious living and dining areas.
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Overview

The Congress Plaza Hotel combines historic elegance with modern amenities on Chicago’s iconic Michigan Avenue. Steps from Millennium Park, enjoy stunning lake views, spacious rooms, and a premier downtown location.

up to 4 people

Good To Know

  • Within walking distance from the Buckingham Fountain, The Field Museum, Shedd Aquarium, the Art Institute, and many shops and dining facilities.
  • Complimentary WiFi in rooms and throughout the hotel.
  • 24-hour fitness center.
  • Full-service concierge.
  • Minimum age to check in is 18.
  • Pets are not allowed. ADA-service animals are welcome.
  • Overnight self-parking is $58.00 per vehicle, per night. No in-and-out privileges. Fees are subject to change and applicable taxes.
  • Millenium Park - 0.7 mile
  • 360 Chicago - 1.7 miles
  • Skydeck Chicago - 1 mile
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Property Amenities

  • Gift Shop
  • Handicapped Access
  • Non-Smoking Rooms
  • Restaurant on Property
  • Wedding Services
  • Valet Parking
  • Concierge Services
  • Parking (surcharge)
  • Dry Cleaning/Laundry Services
  • 24 Hour Front Desk
  • Elevator
  • Smoke-free Property
  • Business Center
  • Meeting Facilities
  • Breakfast (surcharge)
  • Coffee Shop or Café
  • Fitness Facilities (24 Hours)
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Description

Check-In: 3:00pm Check-Out: 12:00pm
From the gilded lobby ornately designed with blind arches, marble and chandeliers to impeccable service and classically decorated rooms and suites, a stay at the Congress Plaza Hotel has long been a symbol of luxury and privilege among executives, families and leisure guests seeking to explore the best the city has to offer.

Guest rooms are appointed with everything today’s traveler needs, from refrigerators and free WiFi to room service, pillowtop beds and flat-screen televisions with cable and satellite channels. The Lakeview Rooms offer Lake Michigan views that most downtown Chicago hotels can only dream of. If you are hosting a meeting, wedding or special event, the majestic Gold Room is one of the most beautiful venues in the Windy City.

Catch up with friends or relax with colleagues in the hotel's beautifully designed lobby. Enjoy a workout in the 24-hour fitness center or allow the hotel to arrange an appointment at the onsite barbershop. a full-service concierge will help with any request large or small, from same-day dry cleaning or shoeshine service to restaurant reservations or tickets, tours and transportation to any attraction here in Chicago.

Parking: Self-Parking is available at garage (PARK 1) afor $62.00 per day with no in-and-out privileges. SpotHero is available to offer alternative parking in nearby locations.

Pet Policy: Pets are not allowed. ADA-defined service animals are welcome.

Other fees: A $25 per night, per room, is required at check in.

All fees mentioned are subject to change without prior notice, and applicable taxes.
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Promotional Images (54)
Banquet hall at The Congress Plaza Hotel & Convention Center. Congress Plaza Hotel & Convention Center in downtown Chicago. Elegant banquet room. Business center. Dining room.
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The Congress Plaza Hotel Reviews

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thomasmB8508EQ
"No need to stay there."
TripAdvisor user rating 1.0 out of 5
Reviewed March 21, 2025 NEW
My company booked four rooms at The Congress Hotel and none of had hot water. The shower had to run for a minimum of 30 minutes or more to get hot water. The hotel is very run down and the smell of reefer filled the lobby area. We will not be going back and have told people from the trade show to stay away. Old hotels are ok, but not one that needs a lot of care.
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Go07237492301
St. Thomas, U.S. Virgin Islands
"St Paddy's Day weekend 2025"
TripAdvisor user rating 5.0 out of 5
Reviewed March 17, 2025 NEW
Extremely happy with the overall experience. The location was perfect for people watching from the lounge and close to everything we wanted to do. The St Patrick's Day parade was just up the block. Our room was extremely clean and surprisingly large. We visited the lounge upon arrival and after our return from the festivities and experienced good service both times despite the crop. Room Service is reasonably priced, fast, and good! Front desk and luggage storage attendants were very accommodating. I'd highly recommend, and not knowing it is supposed to be Highly Haunted I slept well with NO bad feelings!!
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Dogwalkergrove
San Juan, Puerto Rico
"Historic, reasonable"
TripAdvisor user rating 4.0 out of 5
Reviewed March 17, 2025 NEW
The Congress Plaza Hotel is historic, so it is old. Some parts are beautiful, like the lobby. Other parts are just old. Generally, it was comfortable, and the staff was friendly. The location is great, very near the museums and aquarium and public transit.
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sharonkD2680UI
"Beautiful and haunted"
TripAdvisor user rating 4.0 out of 5
Reviewed March 16, 2025 NEW
The hotel from the outside isn’t impressive from the ground view but once inside the details are magnificent. Some items are an architectural dream. The rooms have high ceilings, tall windows, and modern decor. The bed is firm but pillows are fluffy. The windows do open. I spent 3 nights and slept a total of 5. Yes! You hear things move or drop , you hear conversations and not from your neighbors. Yes! It’s haunted and some areas of the hotel give an eerie feeling like chills.
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jo_cicco
"Still the best"
TripAdvisor user rating 4.0 out of 5
Reviewed February 06, 2025
I have been a long-time guest at the Congress Plaza over the last 15 years - I always loved this place, emerging from the mist of time - with its outdated amenities and old stones - definitively a place with a soul. Bleyme, they renovated the rooms! They now look with more modern - thanks God, the whole atmosphere has been preserved (the lobby and the lifts are just stunning) - so I guess we have to accept that staying at the congress is less a funny experience it used to be. Location remains the same, i.e., perfect with beautiful view on the Lake - and within a walking distance to the North MLichican avenue and the Loop, close to the museum and so on. Still my best hotel in Chicago and now a good mix between modern features and ancient times!
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The Congress Plaza Hotel is located at 520 S Michigan Ave • Chicago, IL 60605
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Frequently Asked Questions about The Congress Plaza Hotel

Does Congress Plaza Hotel have a pool?

No. Congress Plaza Hotel does not have a pool.

Does Congress Plaza Hotel offer free breakfast?

No. There are 2 onsite restaurants perfect for grabbing a quick bite to eat. Full breakfast is offered on weekends for a fee from 6 AM to 11 AM local hotel time.

Is The Congress Plaza Hotel located near the city center?

Yes. The Congress Plaza Hotel is approximately 0.2 miles away from the center of Chicago.

Is there a fitness center at The Congress Plaza Hotel?

Yes. Guests have access to a fitness center during their stay.

What are some historical sites close to The Congress Plaza Hotel?

Garfield Park Conservatory is less than 5 miles away, Macy's on State Street is less than a mile away and The Rookery Building is approximately half a mile away.

Does Congress Plaza Hotel charge a resort fee?

No, Congress Plaza Hotel does not charge a resort fee, however, a deposit of $25 per night plus taxes is collected upon check in.

Is The Congress Plaza Hotel haunted?

The Congress Plaza Hotel is said to be the most haunted hotel in Chicago. Constructed in 1893, the hotel has a long history of a few of the most notable villains who stayed there. America’s first serial killer Dr. HH Holmes was a guest at the Plaza, as well as Al Capone. These and other spirits are believed to roam the halls and play creepy pranks.

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