Sandcastle Oceanfront Resort South Beach Myrtle Beach, SC

This was the worst experience we have had there was mold in the first room the microwave was broken. They put us in a different room which was cleaner but the beds were uncomfortable and sheets felt like sandpaper we stayed two nights the second night I turned on the bathroom light and roaches went running needless to say I did not sleep at all we left the next morning and left our number to receive message from manager but they did not reach out to us. Do not stay there

This place deserves zero stars. My partner booked this place without reading reviews and boy did we pay for that mistake big time! When we arrived to check in there was a young man outside Otp stating how his room was filthy with trash all over the floor. I listened and already had a feeling we would be receiving more of the same. We got to our room finally to find dirty floors and a clearly unkept room. They have a small broom, no dustpan, in the room which I used to sweep the floors. There was hair in the shower as well. Pulling out the sofa bed we realized there was no blanket for it which led to a Walmart trip to purchase a blanket. The king bed is literally a king mattress sitting on top of a queen box spring so the bed so uneven and falling off the sides. The balcony sliding door would not lock due to the latch missing a screw and falling askew. This place is horrid and I will never stay here again. They are selling units a condos when they just need to bulldoze the whole place! Disgusting and run down is an understatement!

I've traveled the World and had good, great and bad experiences but this place takes the Cake! They have 2 properties in Myrtle Beach and both lied to me repeatedly! The rooms, the amenities and fees. I would highly recommend if you look at this property for future plans, TURN AROUND! GO ELSEWHERE! WORST MANAGEMENT I'VE EVER EXPERIENCED. SEPTEMBER 2024

Absolutely disgusting. Mold on the curtains and lamp shades. A head wrap from previous person was left in the bed. Dishes were brought in a plastic storage container and they were dirty. Don't even get me started on the microwave! The coffee maker had left over moldy coffee bag from previous person. There was so much hair in the wheels of the chair it wouldn't roll. The smell in the room was sickening.

Filthiest place I have ever seen! The photos they show on the website are not what I saw during my visit. Please see the photos I took below. The first two photos were the first room they put us in with yellow stuff all over the bedding and filth behind the AC unit. Then we were moved to another room that was just as bad...or worse. There was mold/mildew all over the lampshades and on parts of the ceiling. The bathroom vent was packed with disgusting stuff (I don't even want to know what we were breathing), there was a hole in the bathroom ceiling, and the mattress pad was simple unsanitary. The floors were not even swept/cleaned. It was terrible. A place can be old, but there is no excuse for it to be filthy and unhealthy. On top of this there was a complete lack of customer service...I am just shocked this place is allowed to operate. The outdoor pool looked okay, but due to the lack of cleanliness of everything else I would not put my toe in it. The indoor pool had dead flies floating in it. JUST FILTHY! NEVER AGAIN!