Microtel Inn & Suites by Wyndham Hot Springs in Hot Springs, AR

My stay at the Hot Springs, Arkansas, Microtel Hotel was from 1/9/25 through 1/11/25. I went in a major snowstorm (11 inches), to be near my dialysis facility. All staff were so helpful & explained the Hotel services without hesitation. I felt safe due to the care from the staff. The staff assisted me upon arrival at the front desk who was awesome with making my reservation. The maintenance man assisted with my luggage & belongs. I was exhausted after packing in a hurry & driving in the snow. The female worker at the front desk even offered to get ice for me. Then later the male front desk worker, assisted me in locating a hairdryer in the bathroom, (behind the bathroom door). He had me stay on the phone to make sure it worked. I stayed over the next day without problems from the front desk. Upon checkout on third day, the front desk worker, was very helpful arranging an extra hour for my discharge. The breakfast worker happened to be at the front desk & observed the Uber worker not parking near the entrance so he flagged him to come closer. This was awesome cause I did not have to walk in the snow. I arranged to keep my car in the parking lot. The car was buried in the snow, with no problem. With the front desk. I felt so special at this facility, feeling so safe & the staff assisting me when they did not have to do. I would recommend this facility to anyone coming to Hot Springs, Arkansas. I give highest rating to this faculty, which was clean, & had a super breakfast, biscuits, sausage, potatoes, waffles, bagels & rolls & condiments plus coffee & juice.

The room was clean and comfortable. The staff was friendly and helpful. The breakfast was delicious. This is the 2nd time we have stayed at this location and already have a reservation for a future stay. The location is close to several area attractions.

This hotel is literally my home away from home. Very comfortable, convenient, and welcoming. Rooms are always spotless and breakfast is good. The location is perfect and they even have a shuttle which is spot on. I love all the staff they aim to please I’d never stay anywhere else in Hot Springs. Best of the best every time and I travel here over 10 times a year.

Great room very nice front desk lady - will be back again A+++ very clean ! Best hotel breakfast ever! We travel everywhere and this is AAAA **** Good bed pillows great!! Very friendly relaxing place Easy walk to Oaklawn Park Casino . Nice housekeeper. Good service.

Extremely clean. Great breakfast. Friendly staff. Check in was fast and quick. Room was spotless. Breakfast was 100 times better than most hotel breakfasts. 💯 recommended this hotel when in Hot Springs. I will stay here every time I am in town for sure!