4.6 (11,501 Reviews)

Hotel Maya - a DoubleTree by Hilton Hotel in Long Beach, CA

700 Queensway Drive • Long Beach, CA 90802
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Cozy fire pit with a beautiful water view.
Relax on sun loungers with a peaceful bay view.
Scenic bayfront restaurant for a relaxing dining experience.
Enjoy a refreshing swim with poolside loungers and cabanas.
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Overview

At Hotel Maya - a DoubleTree by Hilton, vibrant Latin American flair meets the breezy charm of Southern California! Set among lush tropical gardens, this waterfront oasis offers stylish rooms, breathtaking views, and modern comforts—delivering a resort-style escape right in the heart of Long Beach.

up to 4 people

Good To Know

  • The minimum check-in age is 18.
  • Pet-friendly rooms are subject to fees and availability. See FAQs for details.
  • Mandatory Charge – A 2.00% fee is added to your stay.
  • Stay active at the fitness center or unwind by the outdoor pool and cabanas.
  • Self-parking and valet parking available for an additional fee.
  • Enjoy stunning views of the Long Beach skyline and harbor. Perfect for sunsets!
  • Feels like a tropical getaway with lush gardens, fire pits, and a private beach.
  • On-site Latin-inspired restaurant with amazing margaritas and live music.
  • Direct views of the historic Queen Mary ship, just a short walk or water taxi away.
  • Close to Aquarium of the Pacific, Shoreline Village, and downtown Long Beach.
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Property Amenities

  • Fitness Facilities
  • Handicapped Access
  • Inside Corridors
  • Restaurant on Property
  • Wedding Services
  • Valet Parking
  • Concierge Services
  • Dry Cleaning/Laundry Services
  • 24 Hour Front Desk
  • Elevator
  • Internet Access in Public Areas (free)
  • Beachfront
  • Poolside Bar
  • Smoke-free Property
  • Electric car charging station
  • Business Center
  • Guest Laundry
  • Meeting Facilities
  • Outdoor Pool
  • Pet Friendly
  • Room Service
  • Private Beach
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Description

Check-In: 4:00pm Check-Out: 11:00am
Perfectly positioned for adventure, Hotel Maya is just a short stroll from water taxi terminals and the Queensway Bridge, offering seamless access to the heart of downtown Long Beach. Explore nearby attractions like the world-renowned Aquarium of the Pacific or the Long Beach Convention Center, both just minutes away.

Each guest room at Hotel Maya bursts with personality, featuring a dynamic blend of vibrant colors and earthy furnishings that create a warm, inviting atmosphere. Guests can indulge in modern luxuries like flat-screen TVs, MP3 docking stations, and coffee makers. For those seeking a breathtaking escape, many rooms boast private balconies with sweeping views of the shimmering ocean and the dazzling Long Beach skyline.

Step outside and immerse yourself in paradise at the waterfront pool, where fire pits and private cabanas set the stage for ultimate relaxation. Stay active in the state-of-the-art fitness center, or savor bold Latin flavors at Fuego, the hotel’s open-air patio restaurant, where every bite comes with a side of stunning ocean vistas.

Parking: Self-parking and valet parking are both available on-site for $40.00 per day, with four EV charging ports—two for standard vehicles and two for Teslas.

Pet Policy: Pets are welcome with a non-refundable $100 deposit, allowing medium-sized pets up to 50 lbs. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited.

Daily Mandatory Fee: A mandatory 0.20% charge per stay applies but excludes tax.

All fees mentioned are subject to change without prior notice and applicable taxes.
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Promotional Images (22)
Outdoor poolside relaxation with cozy sun loungers. Delicious cuisine in a relaxing atmosphere at Fuego Restaurant. Relax and work with a king bed, TV, and desk. King bed, TV, and work desk for comfort and productivity. Comfortable sofa for a cozy seating experience.
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Hotel Maya - a DoubleTree by Hilton Hotel Reviews

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estherclee12
Los Angeles, California
"Not Trustworthy and Poor Quality"
TripAdvisor user rating 1.0 out of 5
Reviewed March 15, 2025 NEW
My friend and I stayed at Maya Hotel during our work conference at Long Beach Convention Center. The entire process from checking in to checking out was not smooth and the staff is not trustworthy or reliable. I booked the room a month in advance to lock in a better price. The hotel charged $200 more than our advance reservation fee on check in. We had to speak to the manager multiple times before they adjusted the price. We booked our stay to include breakfast-they double charged our room and we had to dispute the meal charge. When we checked out I accidentally left my belongings on the bench. I had to call the hotel multiple times to try and get my belongings returned, however, hotel staff did not call me back. The staff and housekeeping “denied” finding my items and was not helpful during this time. The furniture is outdated and the room is poorly lit. The mattress and pillows are very soft and our backs/neck ached after the first night. FYI even though the rooms are extremely pricey parking is not included and they charge $40/day for parking. They do not advertise the cost on their website. Save your money and the headache-do not stay at this hotel. The staff are dishonest and the stay will be unpleasant and painful.
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DobsonWilsonFamily
Long Beach, California
"Gauged for the parking"
TripAdvisor user rating 3.0 out of 5
Reviewed March 09, 2025 NEW
Attended a retreat at the location where, as part of the retreat price and they issued us validation, so I paid for parking as part of the retreat price. Decided to do a staycation and spend the night. The desk clerk saw my validation, took it and when I asked him why, he said you have to pay for parking again as an overnight guest. So my car never moved and Maya charged me to park during the retreat 9-5:30 and charged me another $40 for the car from 5:30-11:00 at check out. Make that make sense to pay twice to park a car on the property. They literally said that’s how we make our money. Just saying, they are not state of the art, no kitchenette, nothing to write home about. There are lots of choices that have a view of the water.
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anthonym721
Alsager, Cheshire, England
"Ok for a one night pre cruise stay. Staff all very friendly. "
TripAdvisor user rating 3.0 out of 5
Reviewed February 26, 2025 NEW
We stayed here as a pre cruise hotel. The rooms, or certainly our room was tired looking and the furniture showing signs of wear, also despite lamps in the room it always seemed dark. The staff were very friendly and welcoming and with a bit of investment and updating it could be a nice hotel. The onsite restaurant was fully booked when we arrived, and in room dining very limited and not overly appealing unfortunately. We'd had a long flight and been awake for hours, so we had an uber eats McDonald's and went to sleep. The hotel does have a good location, and you can easily walk to the Queen Mary and walk into town to get food, which is what we did. Bed was comfy and shower although dated and being in the bath with a shower curtain, provided good pressure and hot water. Would I stay again? Probably not unless it was updated, but it was ok for somewhere to sleep that's close to the cruise port.
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Tour02407108436
Los Angeles, California
"Great Location and views BUT ....."
TripAdvisor user rating 3.0 out of 5
Reviewed January 19, 2025
We stayed the weekend to attend an event at the Queen Mary . The room was comfortable, the view was great and the food in Fuego very good . Service by the restaurant staff was excellent . BUT the hotel is not clean by any means. The restaurant lights were very dirty, the floor was also very dirty and the furniture was beyond warn . It needs a total cleaning ceiling to floor and windows. The room was not any better. The floor was beyond dusty and the furniture very worn and some of it broken. The elevator floor was full of crumbs or something the entire time we were there. I have never seen a hotel this dirty , and a Hilton besides. It was a lovely place but will not go back under these conditions. AND very loud until after 1 am .
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consuelab602
"Best Anniversary and New Year Day Stay!"
TripAdvisor user rating 5.0 out of 5
Reviewed January 07, 2025
Daisy at our check in was amazing and made our stay the best anniversary and New Year Day vacation. The room was like a little piece of heaven for our week stay. This place gives a paradise feel from the staff at the front desk, the room set up to the balcony view of the Ocean Pacific to the view of Queen Mary!
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Hotel Maya - a DoubleTree by Hilton Hotel is located at 700 Queensway Drive • Long Beach, CA 90802
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Frequently Asked Questions about Hotel Maya - a DoubleTree by Hilton Hotel

Does Hotel Maya offer parking facilities?

Self-parking and valet parking are both available on-site for $40.00 per day, with four EV charging ports—two for standard vehicles and two for Teslas.

Is WiFi available throughout the property?

Yes, complimentary WiFi is available in all guest rooms and public areas.

Are there dining options on-site?

Yes, Fuego Restaurant offers Latin-inspired cuisine with waterfront views.

Does the hotel have a fitness center?

Yes, there is an on-site fitness center equipped with modern facilities.

Is the hotel pet-friendly?

Pets are welcome with a non-refundable $100 deposit, allowing medium-sized pets up to 50 lbs. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited.

What are the check-in and check-out times?

Check-in is at 4:00 PM, and check-out is at 11:00 AM.

Is there a pool at the hotel?

Yes, there is an outdoor pool with a pool deck featuring fire pits and cabanas.

What attractions are nearby?

Nearby attractions include the historic Queen Mary (0.5 mile), Aquarium of the Pacific (0.7 mile), Shoreline Village (2.0 miles), Pike Outlets (1.5 miles), and Long Beach Convention Center (1.9 miles), all just a short drive or water taxi ride away.

Is there a resort fee?

A mandatory 0.20% charge per stay applies but excludes tax.

What accessible features does the hotel offer?

The hotel offers a range of accessibility features, including an accessible business center, concierge desk, elevators, exercise facility, guest rooms with 32” wide entry doors, hotel restaurant, meeting rooms, and parking with van-accessible spaces. Public areas, including the entrance, registration desk, business center, exercise facilities, and swimming pool, have accessible routes. Additional amenities include an accessible swimming pool, assistive listening devices upon request, closed captioning on TVs, TTY for guest use, and visual alarms for the hearing impaired in rooms, hallways, and public areas. The hotel complies with ADA guidelines, welcomes service animals, and provides level or ramp entrances for easy access.

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