Hilton Vacation Club Mystic Dunes Orlando in Orlando, FL

Mystic Dunes feels more like a neighborhood than a hotel. It has a great pool with a good poolside bar. I didn’t play golf this time, I did have breakfast at the clubhouse one morning. Food was excellent. It’s convenient to Disney World and Disney Springs. Orlando Premium outlets aren’t far away. The rooms, or should I say apartments are spacious. We had a two bedroom. The kitchen well appointed. I will say I’ve stay at many hotels where it took 5 pillows to make one decent pillow. The pillows at Mystic Dunes were great. Didn’t need to stack ‘em. I will be going back to Mystic Dunes

We had a fantastic first impression of this resort. Elisa checked us in and she went above and beyond to accommodate our special requests. Elisa is so polite and professional and she welcomes you like family! We knew right then and there that we had made a great choice of resorts. The property has about 800 rooms and they are very well laid out. They are spacious and clean beyond belief. The kitchen is well stocked and it feels like your home away from home. We are here for four weeks so that was very important to us. The property is off the beaten path so there is no traffic noise. You would never know you are staying in a large city. Celebration is only a couple of miles away so Walmart, Publix, CVS and plenty of restaurants near by. There are four beautiful pools on this property and they keep the water at 85 degrees so they are very comfortable. I have stayed at a lot of vacation properties but the staff at this resort are second to none.

Upon check in the lobby is very nice but I think all lobbies are. We drove to our building which was a short drive down the road. It felt kind of like we were at a low class apartment complex. The elevator was obviously very old, things needed to be updated but it was fine. We got a 1 bedroom suite so you have to scan your card to get in the first door and then scan your card again to go in your door and next door is your neighbors. First night the neighbors complained about us so the walls must be extremely thin, we have kids but they weren't doing anything out of the ordinary, we have never gotten a noise complaint ever and our oldest is 9. Also, the worst part of our whole vacation a guy who apparently worked for the hotel came to tell us we were being too loud wearing a mask with a creepy skull mouth on it wearing all black. Super creep. Day 2 we got roped in to listening to Hilton Honors timeshare deal, they told us it would be 2 hours, it was well over 3 and they kept sending us to someone new everytime we said no, eventually we just walked out. We were gone all day and didn't come back until nighttime. Day 3 we went to the pool which was great. It was clean and beautiful but if you think you can order drinks from the Tiki bar they are not open the whole time, only randomly. It takes 40 minutes to get extra towels or sheets so call ahead of time. The next morning we had no coffee so I asked in the lobby and they told me they didn't have any except decaf. Seriously what hotel doesn't have coffee?? I didn't believe them so I stopped and asked a cleaning lady and she had coffee, surprise. Also, anytime you use the stovetop/oven the smoke alarm goes off every 2 minutes despite having the door to the outside open and the fans on, AWFUL. Overall the experience was ok but I would NEVER voluntarily choose this place, the only reason we were here was because they offered us a deal for viewing the timeshare presentation. Don't stay here, we will continue staying at our home2suites with better service and free breakfast.

We booked a three bedroom suite for a multigen family trip. It was insanely cheap so we were worried about the facilities but it was amazing! The staff on both check in and check out were really helpful and friendly, giving us a late check out when our flights home got cancelled- much appreciated. The 3 bed unit was huge and cute. We opened a front door to find two separate front doors - one to a one bed suite, the other to a larger two bed suite. Both had lounge, kitchen and dining area with the two bedder having two bathrooms and a screened terrace. Both had been refreshed with new furniture and a repaint but the original kitchen and bathroom units which were perfectly serviceable. Ww loved the fridge, toaster and coffee maker for home breakfasts but also had a lovely breakfast one day in Kenzies The resort is enormous- we were in building 32 and reception is found after the fifth stop sign ! We loved walking around the resort and the lagoon pool was gorgeous though curiously short of pool loungers despite having loads more room to put them in. Only drawback for us was being ground floor with bedroom windows by the walkways so we heard every housekeeping trolley and returning car and guest at night , oh and the traffic on the 192 was consistently sticky (though as a plus it's really close to the Disney World entrance) We would definitely return though. Tonnes of space, helpful staff and a quiet resort all at a low price is unbeatable . We've stayed at Marriott resorts double this price for no better facilities and we loved coming home to Mystic Dunes each night

Booked with Interval International as a vacation timeshare exchange 6 month prior to date of travel due to lack of availability at our usual Marriott Property. The complex is huge with 4 pools, mini golf, bike rentals etc. While the amenities offered are nice, the lack of adequate service and outdated rooms prevent me from ever staying here again. None of the phones in our 2 bedroom condo worked and despite 4 requests to have them fixed- the issue was not addressed until the next to last day of our stay. We were not given enough towels and washcloths and when we called from our cell to request delivery- nothing was provided until the following morning. The units are VERY dated AND there are hardly any kitchen utensils rendering it very difficult to prepare a meal. The secondary bedroom is so small that the door cannot open fully without forcing it past the edge of the bed. When I went into the Resort lobby I was shocked to see DOZENS of staff in uniform behind the concierge desk with no lines of customers which makes me wonder why service requests were as slow as they were. I won't be back and I don't recommend this place.