Hilton Nashville Downtown in Nashville, TN

We had a great weekend! Started with great conversations at the bar with Trey and met lots of out of state new friends! Ended with excellent checkout from the valet team. Zach, Alex, Connor, and Jason. Keep up the amazing work!! Although we didn’t win. Go Titans!

The valet parking staff are excellent- especially Jason and Alex. Very polite, prompt and helped with luggage without our even asking. These guys are excellent. The hotel is well-situated if you’re a Lower Broadway fan. Easy ingress and egress for walking and driving.

Anusha provided excellent telephone customer service. It was great to meet her upon check-in. She was very professional, courteous and friendly. Our room was in excellent condition - thank you housekeeping staff! This was a birthday trip for my sister. We stayed at Hilton Downtown Nashville to be close to the Bridgestone Arena for Creed Concert and close to adventures on Broadway. Thank You!

Zach and Connor with valet were so friendly and very helpful. They helped me unload gift boxes and took them were they needed to be inside the hotel. I would recommend anyone to stay at the Hilton downtown Nashville and you need to ask for Zach and /or Connor in the valet. They are Awesome!

My wife and I stayed here for three nights October 30 - November 1 as I was attending a conference at this hotel. The location of this facility is top notch - one block from Broadway, a short walk over the bridge to Nissan Stadium, a quick walk across the park to the Country Music Hall of Fame, literally across the street from Bridgestone Arena (hockey, concerts) or two blocks from the Ryman Auditorium. Location is great!! As we arrived, we were greeted by members of the valet team and I must say the valet team was the best part of this hotel's team as those folks were hustling while we were there. Our vehicle was delivered in a timely manner and the valets were helpful in their advice as to how to avoid traffic delays in the downtown area. Bellhops were in short supply when we arrived but we were able to eventually have some to help with the luggage getting to the room. Check-in was simple enough and courteous. We arrived to room which was a one bedroom suite to find a rather smallish, in space, one bedroom "suite". The room was clean and appropriately tempature regulated for this time of the year and the bathroom was well-cleaned. The bathroom was of decent size with great water pressure from the shower. Not exactly sure how to describe the room itself other than the king sized bed was squeezed into one half of the room as there was a thinnish wall separating the bedroom from a living area - the bed was most comfortable and nice pillows. The living area was tight in size and in retrospect not worth the extra fees for this "suite". There was a television in the bedroom as well as one in the living area however the guide on the TV was scrolling at all times and the scrolling feature unable to stop. advance forward or move backwards. My wife ordered room service twice in the morning and said the food was ok but nothing special and rather expensive. The room service trays were placed outside of our room after each meal and both breakfast trays stayed there until the afternoon of our second day there. Check out was simple and as we chose to leave a day earlier than originally planned, the front desk team member did not me charge the early departure fee. To sum it up from me, the best part of this facility is its proximity to venues we visited and the valet team. The cost of this hotel does not reflect the value you get by staying here as our room was on par with a Hampton Inn style room and especially when you add in the $60 per day parking fee that is added to your charges for valet (there is not a self parking option at this hotel), one should consider other comparable hotels if one is willing to walk a couple of blocks further.