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Hilton Garden Inn Pittsburgh Downtown in Pittsburgh, PA

250 Forbes Avenue • Pittsburgh, PA 15222

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1 King bed, work area, and a comfortable soft seating inside a guest room.

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$305.50 $191.58

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Based on 680 reviews

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Hilton Garden Inn Pittsburgh Downtown in Pittsburgh, Pennsylvania

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Overview

The Hilton Garden Inn Pittsburgh Downtown is a modern, pet-friendly hotel situated in the heart of the city. It offers a variety of amenities such as comfortable rooms, a fitness center, and an on-site restaurant and bar. The hotel is conveniently located near attractions like Point State Park, the Cultural District, and numerous restaurants and shops.

up to 4 people

Good To Know

Minimum age to check in is 21.
Pet-friendly rooms are subject to fees and availability. See FAQs for details.
Enjoy American favorites and seasonal cuisine at a restaurant on property.
Onsite and valet parking are available for a fee.
Keep connected using free WiFi.
Stay active and healthy in a fitness center.
Business center and meeting facilities are available for business travelers.
Pittsburgh International Airport is approximately 17.4 miles from the hotel.
Kennywood Park is approximately 11 miles from the hotel.
Sandcastle Water Park is approximately 7.1 miles from the hotel.

Fitness Facilities
Handicapped Access
Non-Smoking Rooms
Restaurant on Property
Valet Parking
Parking (surcharge)
Elevator
Internet Access in Public Areas (free)
Sundry/Grocery
Business Center
Guest Laundry
Meeting Facilities
Pet Friendly
Room Service
Breakfast (surcharge)
Snack Bar/Deli

Description

Check-In: 3:00pm Check-Out: 11:00am

Hilton Garden Inn Pittsburgh Downtown is located in Pittsburgh, approximately 0.4 mile from Point State Park and around 0.6 mile from David L. Lawrence Convention Center. Andy Warhol Museum is 0.8 mile from Hilton Garden Inn Pittsburgh Downtown, while Mellon Arena is estimated at 0.4 mile from the property. Pittsburgh International Airport is 17.4 miles away.

The on-site restaurant, Revel, serves breakfast, lunch, and dinner with a selection of American favorites and seasonal cuisine. A well-equipped fitness center is available for guests looking to maintain their workout routine. This hotel offers printing, copying, and other business services. Flexible event spaces for meetings, conferences, and gatherings are available on property. Keep connected using complimentary high-speed internet access throughout the hotel. Additional amenities include a 24-hour shop for snacks, drinks, and travel essentials and a self-service laundry facilities.

Each guest room is furnished with European-style decor. Modern rooms are equipped with comfortable beds, a work desk, ergonomic chairs, a mini-fridge, microwave, and coffee maker.

Pet Policy
Pets are allowed with a non-refundable deposit of $75 and a fee of $75 (1-4 nights), and $125 (5 or more nights). A maximum of 2 pets, with a maximum weight of 75 pounds (dog/cat only) is allowed. Pet-friendly rooms are subject to availability. Please contact the hotel phone number on your e-ticket prior to your arrival date if you are bringing a pet.

Parking Information
Valet parking is charged at $50 daily.
Self-parking is charged at $40 daily.

All fees mentioned are subject to change without prior notice, and applicable taxes.

Promotional Images (46)

Public parking garage next to the hotel.

View of the city and the river from a guest room.

Hilton Garden Inn Pittsburgh Downtown Reviews

Based on 680 reviews

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stan2jz

Odessa, Texas

"Great hotel and location!"

Reviewed October 21, 2024

Great stay! Check in was easy lady at front desk was very nice. The room was clean, and the beds were very comfortable. The parking garage has easy access to the lobby, which was convenient. The location is excellent with many bars and attractions nearby. We stayed here for a football game, and it was only a 20-minute walk to the stadium. I'll be staying here again next month. Highly recommended!

pamelad785

"Horrible customer service"

Reviewed September 10, 2024

The front desk staff is extremely rude. You would think we are the biggest bother just for checking in. The lady had immediate attitude. Restrooms are broken, and staff are unwilling to help you find one that is available. Front desk lady and manager were bad mouthing guests in the lobby in front of hotel guests. I expect better from Hilton than this. Room and everything else was nice, but customer service here is so bad that I will never voluntarily stay here again. There need a major culture change at this hotel, from the top down.

dg612

Chicago, Illinois

"Poor Front Desk Service"

Reviewed August 26, 2024

The front desk personnel were not helpful at all. At check in the staff did not acknowledge me until I interrupted their texting, then didn't acknowledge me hotel membership. Later on the staff couldn't direct my wife to washroom facilities and was told to use the washroom in our room. The washrooms were out of order in the lobby area, but the washrooms in the attached restaurant and on the second floor work out room were available. Finally, they were not able to direct me to the PPG Paint Arena and told me to google the directions myself. I raised this up to management and their response was" I will be looking into this and addressing it with the team. This is not a common complaint at our property, so I am going to really give the team an opportunity to explain themselves, but reinforcing the fact that this is not ok for this hotel." Apparently this is not true given the reviews on TripAdvisor as the first few indicate the poor customer experience at the Front Desk. The management was to address to staff and get back to me - still waiting for a respponse.

6steigs

Cincinnati, Ohio

"Mediocre"

Reviewed August 22, 2024

Went up to spend the weekend. Front desk lady acted like it was a bother to check us in. We’re not given any info on WiFi or any other amenities. When my husband went to use the lobby restroom it was closed. She said it had been closed for a month because of a broken door. (A month? That’s ridiculous!) Gentleman who was at the front desk in the morning was very helpful and informative. Room was mediocre for the price we paid. The best part is I highly recommend their pillows and the mattress was very good. However I would not stay here again as a felt they were a poor value for the money.

lanceandpeter

"Dreadful check in and customer care"

Reviewed July 06, 2024

Front desk couldn't give a damn. When I checked in I was given my key and the check in assistant just slouched off back to her office. I now discover you have to request to have housekeeping. This want explained. Then when I went for breakfast the next day iwas told I should have been given vouchers. That got fixed but I shift have had to. Then when I complained about the housekeeping to the same front b desk clerk her attitude was more or less tough. Not a smile, but an apology. This is just not what I am used to from Hilton. Serious customer service training issue

View all 680 Tripadvisor Reviews

Hilton Garden Inn Pittsburgh Downtown is located at 250 Forbes Avenue • Pittsburgh, PA 15222

Attractions

Hotels & Lodging

Nearby Things to Do

Kennywood

Frequently Asked Questions about Hilton Garden Inn Pittsburgh Downtown

What is the minimum age to check-in at Hilton Garden Inn Pittsburgh Downtown?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

What time are check-in and check-out?

Check-in is at 3:00 pm and check-out is at 11:00 am.

Does the hotel serve a complimentary breakfast?

No. Breakfast is available for a fee.

Will my room have a mini-fridge and/or microwave?

Yes. Both are included in each room.

Does the hotel offer WiFi access?

Yes. Complimentary WiFi access is offered to hotel guests.

Is Hilton Garden Inn Pittsburgh Downtown pet-friendly?

Pets are allowed with a non-refundable deposit of $75 and a fee of $75 (1-4 nights), and $125 (5 or more nights). A maximum of 2 pets, with a maximum weight of 75 pounds (dog/cat only) is allowed. Pet-friendly rooms are subject to availability. Please contact the hotel phone number on your e-ticket prior to your arrival date if you are bringing a pet. Fees mentioned are subject to change without prior notice, and applicable taxes.

Can I reserve a smoking room?

No. The hotel is 100% smoke-free. Guests caught violating this policy are subject to an additional fee.

Does the hotel have a pool?

No.

Is parking available at Hilton Garden Inn Pittsburgh Downtown?

Valet parking is charged at $50 daily. Self-parking is charged at $40 daily. Fees mentioned are subject to change without prior notice and applicable taxes.

Does the hotel have accessible rooms?

The hotel is accessible. Accessible features include elevators, accessible areas with accessible routes from public entrances, and accessible in-room amenities. Please contact the hotel directly for specific accessible needs to ensure the hotel will be able to meet your requirements. ADA-defined service animals are welcome at no extra cost.

How far is the nearest airport to Hilton Garden Inn Pittsburgh Downtown?

Pittsburgh International Airport is approximately 17.4 miles from the hotel.

What are the attractions nearby the hotel?

Below are the top attractions near Hilton Garden Inn Pittsburgh Downtown and their approximate distances: Kennywood Park 11 miles Sandcastle Waterpark 7.1 miles Great Allegheny Passage 1.2 miles South Hills Village 8.4 miles The Waterfront 7.1 miles PPG Paints Arena 0.8 mile PNC Park 0.7 mile Acrisure Stadium 1.6 miles South Park Fairgrounds 10.9 miles Round Hill Park 19.3 miles Westwood Golf Course 9.8 miles