Hampton Inn Carlsbad North San Diego County in Carlsbad, CA

Spent five nights recently and this was the cleanest Hampton Inn we've ever stayed at. The initial identification of this were clean-as-new filters in the HVAC unit (at may other hotels I've had to clean them out). Part of my daily routine are stretches - found they use some kind of powder when vacuuming to keep things smelling fresh, and while down on the floor for stretches, I saw various lower parts of furniture that usually doesn't get cleaned/dusted at other hotels. Beyond the cleaning, all the staff were friendly and, if needed, helpful. Breakfast was beyond just a great Hampton Inn meal - the staff stays on top of things and keeps the food re-stocked. Dropped in just before 10 AM to grab a muffin and the tray was full! The stay was a weekend bracketed by weekdays. While it was busy, we always found a parking space in the lot. The adjacent hotel is also a Hilton property, so there is some parking lot overlap. There were some issues with the back and back/side doors - the electronic key system failed during our visit and all guests then had to enter via the front door. Staff explained the issue in detail and were exceptionally apologetic to the guests about it. The rooms have a microwave, coffee maker, small refrigerator, but no alarm clock. There is a clock on the microwave. The lounge and desk chairs were sufficient for us. While it is across the street from the airport, we did not hear much noise from it. The room we selected was near the furthest point from the airport. Highly recommend this hotel!

Checked in on the Wednesday before Thanksgiving. A sign in the bathroom said housekeeping was scheduled “every other day.” So, that means Friday, right? Nope. When we returned to the room at dinner time Friday night, beds remained unmade and there were no clean towels. We opted to check out early and stay the last night with a relative. This is a nice hotel with pleasant employees but someone is cutting corners. For a three night stay that cost $700+ there should have been at least one visit from housekeeping.

We reserved a room block at this hotel for our wedding this fall. All of our guests who stayed were very happy with the hotel and commented on how nice the staff was. Destonie, the sales manager, was the one who helped with getting the room block and she was so kind and responsive with any questions we had. She also went above and beyond by letting me use the conference room to do hair and makeup with my bridesmaids and she even left balloons, flowers, and a card for me the morning of! Would highly recommend working with this hotel/staying here!

had the worst stay at Hampton Inn. I noticed food bugs and flies everywhere in the room - on the sheets, blankets, pillows, and even on my body. I addressed this issue to the front desk staff, but they said they were fully booked and all they could do was spray the room. We had to leave the room for a few hours. After we returned, the room was okay. However, when I tried to turn on the AC to get rid of the spray smell and chemicals, I discovered it was broken! It was a terrible night. Additionally, I've been awake since 6 am due to noisy kids participating in soccer tournaments. They're extremely loud and slam their room doors constantly. I reported all these issues to the morning supervisor, but he claimed he couldn't do anything about it. He told me I needed to speak with General Manager Toby Simmons, who won't be available until tomorrow. Essentially, no one is taking responsibility

I stayed one night while in the area on business. The location was perfect. The front desk staff were all friendly. The breakfast choices were more plentiful than most Hamptons. Really, my only complaint was the thermostat had no fan only option. When you’re working at the desk, you’re about one foot from the ac unit. So, when it runs, you freeze and when it shuts off it gets warm. Also, it would have helped to drown out the road noise as I slept. If this is not a problem for you, then it would be a 5 out of 5. Definitely a great option in the area