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Fairmont Empress in Victoria, British Columbia

721 Government Street • Victoria, BC V8W 1W5

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Based on 5,561 reviews

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Overview

This award-winning Fairmont Empress in Victoria offers pet-friendly accommodations at no extra charge. Nearby are attractions such as the Prince of Whales Victoria Whale Watching, Miniature World, and the Royal BC Museum. Guests can enjoy amenities such as an indoor pool, fitness center, fine dining restaurant, and the acclaimed Willow Stream Spa. Don't forget to try the best afternoon tea in Victoria, BC at Fairmont Empress!

up to 4 people

Description

Check-In: 4:00pm Check-Out: 11:00am

This Fairmont hotel in Victoria prides itself as an award-winning British Columbia hotel and National Historic Site dating back to 1908, known as "Canada’s Castle on the Coast." In addition to being a historical site, Fairmont Empress is located near numerous museums such as Miniature World, the Maritime Museum of British Columbia, the Royal BC Museum, and the Royal London Wax Museum.

The hotel offers an indoor pool, a children's wading pool, a whirlpool, a fitness center, meeting rooms, four restaurants and a bar, laundry services, and bike rental assistance. Guests can bring their pets to this pet-friendly hotel at no charge!

Relax your mind and body at The Willow Stream Spa, recognized by Condé Nast as a top Canadian resort spa and by Spas of America as one of the top 100 spas in the Americas. Health and spa treatments include facials, deep tissue massages, and a mineral pool for body cleansing, detoxification, and revitalization.

Minimum age to check-in: The reservation holder must be at least 19 years old to check in with a matching, valid, government-issued photo ID and credit card.

Parking: Guests can self-park for CAD 35 per night. This rate includes in-and-out privileges until 4:00 pm on the check-out date. Valet parking is available for CAD 49 per night.

Pet Policy: Pets are allowed for free. Please do not leave pets unattended in the guest room. This may result in additional charges should there be noise complaints. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited.

Charges & Fees: The hotel charges CAD 14.65 for guest room internet service.

All fees mentioned are subject to change without prior notice and applicable taxes.

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Fairmont Empress Reviews

Based on 5,561 reviews

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CarlWeir

Philadelphia, Pennsylvania

"Great hotel, problematic hotel accounting system and app."

Reviewed November 21, 2024 NEW

Overall, our stay was excellent. The hotel staff are great, and we enjoyed the bar and restaurant. Our room was really nice, too. Our only complaint is that we were not able to split the hotel points between the two rooms we reserved--only one person could get all the points. If others plan to reserve more than one room, then I recommend the two parties make separate reservations--I made the reservations for both rooms, one of which was for another couple.

georgemY1803FW

"Wonderful get-away on the Gold Floor at the Fairmont Empress"

Reviewed November 08, 2024 NEW

We spent one evening on the Gold Floor and were extremely pleased with the comfort and warmth provided by Miriam and her attentive team. We particularly enjoyed the appetizers and desserts provided in the evening and the breakfast the next morning. We thoroughly enjoyed our "in-town get-away" and would highly recommend to anyone.

CAnneDial

"Exceptional service, gorgeous hotel and fabulous stay."

Reviewed November 07, 2024 NEW

We did a Gold stay and the service was just way beyond our expectations. Unfortunately, I did not get the name of the girl who checked us in but she was extremely nice and very helpful and remembered us and our special event. I wish I had thought to ask her name! We also want to mention Alexander who went above and beyond to help us and also had an exceptional memory and attention to detail. He was so kind and attentive. David and Yulia were also extremely helpful and kind. The staff was just beyond amazing. The hotel is exquisite but the staff made it personal and special. We felt very attended to. The Gold lounge was also beyond our expectations and just so worth it. It was a great place to relax, plan and talk about our day. The staff there was also wonderful. The room was comfortable and well appointed and beautiful. The beds were exceptionally comfortable and we are difficult to please in that area. If I had to point out one negative it would be that there was a little bit too much noise at night for my liking and that we were able to hear a barking dog and baby at one point but that did little to negate our wonderful stay. The hotel itself is so gorgeous and just full of the magical details that we truly appreciate. There is so much to see and so many beautiful places to explore. We had a couple of rainy days and didn't want to get out but there was plenty of things offered within the hotel itself to keep us contented. Overall, this is probably the best hotel experience we've ever had. Thank you to your wonderful staff for going above and beyond.

933jaycer

Lacey, Washington

"Beautiful Historic Hotel right in the center of everything!"

Reviewed November 02, 2024 NEW

Absolutely beautiful hotel with so much history behind it! Rooms are well appointed, but small. The room size and cost is my only criticism of this magnificent hotel. Located at the most desirable location in this most beautiful city! If you don’t stay there, at least walk through this historic hotel!

MaryF319

Walnut, California

"The perfect way to celebrate an anniversary"

Reviewed October 31, 2024 NEW

Outstanding place to stay. We had a Gold room suite overlooking the harbour and all the amenities were outstanding. Food in the lounge was excellent, only issue was they don’t serve scones everyday in the gold lounge, disappointed! The breakfast buffet was wonderful with delicious cold cuts, eggs Benedict, fruit, wonderful coffee and perfect service.

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