4.6 (11,501 Reviews)

DoubleTree by Hilton Hotel Chicago - Schaumburg in Schaumburg, IL

800 National Parkway • Schaumburg, IL 60173
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View of the hotel exterior.
View of the hotel exterior.
Indoor pool.
Fitness facility with cardiovascular equipment.
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The swimming pool will be closed July 02, 2024 - August 31, 2024 for maintenance purposes. 

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Overview

Located minutes from I-290, Woodfield Mall, and Medieval Times, the DoubleTree Schaumburg features an indoor pool, on-site restaurant and bar, and free weekday shuttle services. All guest rooms provide a 50-inch flat-screen HDTV and a mini-fridge for convenience. Free parking and a 24-hour fitness center are also offered.

up to 3 people

Good To Know

  • Minimum age for check-in is 21.
  • Pet-friendly rooms subject to fees and availability. See FAQs for details.
  • Work out and recharge in the on-site fitness center.
  • Enjoy breakfast and dinner at The Cafe. or grab a cocktail or beer at The Bar.
  • Standard in-room and lobby WiFi is available for $9.95 for non-Hilton Honors members.
  • Take advantage of the free parking and weekday shuttle service within 5 miles radius of the property.
  • Medieval Times Dinner & Tournament - 3.5 miles
  • LEGOLAND Discovery Center Chicago - 1.2 miles
  • 360 Chicago - 27.4 miles
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Property Amenities

  • Fitness Facilities
  • Game Room
  • Handicapped Access
  • Indoor Pool
  • Bar/Lounge
  • Non-Smoking Rooms
  • Restaurant on Property
  • Concierge Services
  • Dry Cleaning/Laundry Services
  • 24 Hour Front Desk
  • Elevator
  • Internet Access in Public Areas (free)
  • ATM/Banking
  • Business Center
  • Express Checkout
  • Meeting Facilities
  • Pet Friendly
  • Room Service
  • Free Parking
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Description

Check-In: 3:00pm Check-Out: 12:00pm
Less than a mile away from the shopping, dining, and entertainment at Woodfield Mall, Doubletree by Hilton Hotel Chicago Shaumburg features an indoor pool, on-site restaurant, and complimentary weekday shuttle services within a 5-mile radius of the property.

Every room at DoubleTree by Hilton Chicago/Schaumburg provides a 50-inch flat-screen HDTV and a work desk with an ergonomic chair. A small refrigerator and coffee maker are also included.

The Café offers American favorites for breakfast, lunch, and dinner. Guests can relax with a drink at the on-site bar and lounge. A 24-hour fitness center, 24-hour business center, and meeting space are available on-site for guest convenience. Laundry facilities are also offered.

LEGOLAND Discovery Center is 1 mile away from the hotel. O’Hare International Airport is a 25-minute drive away.

Minimum age to check-in: The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking: Free self-parking is available for registered guests.

Pet Policy: Pets are allowed on hotel property with a maximum weight of 50 lbs. Guests are required to pay a non-refundable fee of $75 for pet-friendly accommodations. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited.

Charges & Fees Standard in-room and lobby WiFi is included. Premium WiFi is $9.95 per day fee for non-Hilton Honors Rewards members.

All fees mentioned are subject to change without prior notice and applicable taxes.
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Promotional Images (17)
Business center at DoubleTree by Hilton Chicago Schaumburg, IL. The Bar at DoubleTree by Hilton Chicago-Schaumburg. Meeting facility with tables, chairs and a projector screen. Snack bar stocked with snacks and drinks. Guest laundry area with washers and dryers.
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DoubleTree by Hilton Hotel Chicago - Schaumburg Reviews

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dannad992
"Not worth the hassle, not clean, would not recommend"
TripAdvisor user rating 1.0 out of 5
Reviewed November 02, 2024 NEW
We booked through Expedia for a room with two queen beds when we arrived they stated they no longer had this type of room available. We were never contacted via email or phone that our original booking would be changed until we arrived. “They were overbooked” At this hotel there is a cancelation fee when you don’t cancel ahead of time. Had I known they didn’t have the room we required I would have canceled in advance to avoid a fee and booked at another hotel. They offered me a king room which we took to avoid the cancellation fee for the night but they could not guarantee we would get the two queen bed room the next two nights we were supposed to stay. We decided we didn’t want to stay for the next two nights. The room smelled bad. The light kept clicking and flickering they only had a couple pillows when we tried to reach out for more no one was available. The lobby looked dirty trash overflowing the floors had gross spots that looked like something spilled and no one cleaned it up the night we arrived and they were still there the next day. The front desk personnel was nice but she kept having to leave to ask her manager who would not come out of his office to help. She did this four times as she needed his approval for what we were asking. She was trying her best but stated that we had to have Expedia give their approval before they gave theirs. We called Expedia they gave their approval she received the phone call she then had to get the manager again. He came out got on the phone looked at us gave a smirk to the receptionist and never spoke a word to us. I would think a manager would want to apologize or confirm that they were making it right nope he then walked away. This process took a long time. I have stayed at double trees before and enjoyed the experience this was like a different hotel altogether. I wouldn’t stay here; if something isn’t right with your stay it will be a battle to get it fixed. We were very polite through this exchange and so were they. It was just shady that they wanted to charge the cancellation fee and stated they couldn’t cancel without Expedia approval (side note we called Expedia first and they said it was through the hotel that we had to deal) it was a mess
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C9349ZZemilys
"Avoid. Much better options in the area."
TripAdvisor user rating 1.0 out of 5
Reviewed September 07, 2024
The lobby is renovated but everything else isn’t. I asked for a blanket and was handed an ancient pilled blanket shown in the photos. Room was so tied and used and in desperate need of repair. Booked a different hotel at 3am for the next night when I couldn’t sleep in their uncomfortable bed.
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G1874LSericam
"If you're into trash"
TripAdvisor user rating 1.0 out of 5
Reviewed July 26, 2024
DO NOT STAY HERE! Quick business trip to Chicago that left me tired and grossed out. Dirty bathrooms, pool closed and skunk smell throughout the entire hotel There was a 'slingshot' convention that was not referenced on the hotels website...... 2 nights of obnoxious nonstop music, packed parking lots and wannabe cars cruising around the hotel at all hours. Had it been publicized, definitely wouldn't have stayed. Don't waste your money!
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OhioaninStLouis
"Chocolate Chip Cookie does not a Doubletree Make"
TripAdvisor user rating 2.0 out of 5
Reviewed June 14, 2024
A chocolate chip cookie does not make it a Doubetree. This was a very disappointing property, & I will never stay here again. My colleagues booked at the lovely, Hilton Garden Inn across the street, but it sold out. This property is tired with a dark lobby (Fox News always on TVs). Desk didn’t tell me at checkin housekeeping was by request only (& the famous chocolate chip cookies were cold); I stayed Mon-Fri & housekeeping came ONCE on Thursday after I asked for it, & I was shocked to find they ONLY replaced towels, but didn’t clean sink or make bed. Breakfast was a disappointment with lukewarm eggs; it ends at 9:00am, the lights dim and they come along crashing dishware rudely and loudly as guests are still dining. Milk was borderline sour. I boycotted this breakfast & bought instead at Hilton Garden Inn. No microwave in room. This property does NOT deserve to be part of the Hilton family; entire stay was very disappointing. I cautioned all my team never to stay here.
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X9475OXjessicam
"Terrible."
TripAdvisor user rating 2.0 out of 5
Reviewed May 31, 2024
I absolutely will never stay here again. It’s a terrible hotel. Absolutely out of date. The pool was down and I had a “me” night looking forward to swimming by myself with none of my family around and it was closed for maintenance. There was a red stain on the wall looks like blôöd. I did post a pic but I don’t know if it’s going to show. The tv is slow as all heck. It took forever for it to respond and they don’t have a guide to see what the options are. They don’t have room service even though the site said it does. No tea in the room however there is coffee for those who drink. The room is definitely lacking any current style. The elevators button has to be pressed 3 times on the 3rd floor. They were also running low on the great warm cookies everyone is accustomed to receiving while checking in. I got a vegan one. No hate to those and glad they can accommodate but come on. Not even the thing you are known for? The phone was so old it was funny. For a busy hotel you would think they would sink some funds into to actually accommodate ppl while traveling or having a person night out. I am pressing the guide button to bring up the channel options in the picture of the remote and the tv. Notice it says unavailable.
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DoubleTree by Hilton Hotel Chicago - Schaumburg is located at 800 National Parkway • Schaumburg, IL 60173
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Frequently Asked Questions about DoubleTree by Hilton Hotel Chicago - Schaumburg

Is the hotel pet-friendly?

Pets are allowed on hotel property with a maximum weight of 50 lbs. Guests are required to pay a non-refundable fee of $75 for pet-friendly accommodations. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited. All fees mentioned are subject to change without prior notice and applicable taxes.

What time is check in and check out?

Check-in time starts at 3:00 PM and check-out is until 12:00 PM.

Can I reserve a smoking room?

No. DoubleTree by Hilton Chicago Schaumburg is 100% smoke-free.

Does the hotel WiFi?

Yes. Complimentary standard WiFi is available. Premium WiFi is available for an additional $9.95 per day fee. Hilton Honors members receive complimentary WiFi access. All fees mentioned are subject to change without prior notice and applicable taxes.

Does the hotel serve a complimentary breakfast?

No, however, guests may purchase breakfast from the restaurant onsite.

Does the hotel have a restaurant?

Yes. Guests can dine and drink at The Cafe and The Bar, both onsite.

Does the hotel have a pool?

Yes, this property has an indoor heated pool.

Is parking available?

This property provides free self parking on site.

Does the hotel offer a shuttle service?

Yes, a free shuttle will take you anywhere within 5 miles radius of the property.

What is the minimum age to check-in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

How far is DoubleTree by Hilton Chicago Schaumburg from Medieval Times Dinner & Tournament?

Medieval Times Dinner & Tournament is 3.5 miles from the hotel.

How far is DoubleTree by Hilton Chicago Schaumburg from LEGOLAND Discovery Center Chicago?

LEGOLAND Discovery Center Chicago is 1.2 miles from the hotel.

How far is DoubleTree by Hilton Chicago Schaumburg from 360 Chicago?

360 Chicago is 27.4 miles from the hotel.

What accessible features does the hotel offer?

The hotel provides a variety of accessible amenities, including a business center, concierge desk, exercise facility, and restaurant. Guest rooms feature doorways with a clear width of 32 inches and accessible parking. Accessible routes connect the public entrance to all essential areas, including the swimming pool, which is equipped with a hoist. Additional services include assistive listening devices, closed captioning on TVs, TTY devices, and a policy welcoming service animals. Accessible transportation can be arranged with advance notice for added convenience.

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