4.6 (11,501 Reviews)

La Concha Key West in Key West, FL

430 Duval Street • Key West, FL 33040
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Hotel exterior view.
Main entrance of the hotel.
A bar on property.
A guest room with a bed and a living area.
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Overview

La Concha Key West is perfectly located on Duval Street and within walking distance to iconic Key West old town, nearby attractions such as Mel Fisher Museum, Hemingway House, Mallory Square and many fine dining, chic boutiques and hottest clubs in town. This Key West hotel has an onsite restaurant, outdoor pool, poolside bar and an onsite lounge/bar.

up to 4 people

Good To Know

  • Minimum age to check in is 21.
  • Refreshing outdoor pool and a poolside bar, perfect for a day of relaxing.
  • State of the art Cardio Studio / Fitness Center.
  • Onsite wine lounge and shop.
  • Perla Restaurant on property.
  • Starbucks is also onsite.
  • This hotel is located on Duval St. and within walking distance to many of iconic and historic Key West attractions, dining and shops.
  • A destination fee of $30 per night per room, plus taxes is collected upon arrival. Fees are subject to change and applicable taxes.
  • Onsite and valet parking is worth $45 daily.
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Property Amenities

  • 24 Hour Front Desk
  • Elevator
  • Fitness Facilities
  • Express Checkout
  • Gift Shop
  • Handicapped Access
  • Bar/Lounge
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet Friendly
  • Restaurant on Property
  • Internet Access in Public Areas (free)
  • Wedding Services
  • Historic District Location
  • Valet Parking
  • Concierge Services
  • Parking (surcharge)
  • Breakfast (surcharge)
  • Poolside Bar
  • Coffee Shop or Café
  • Sundry/Grocery
  • Dry Cleaning/Laundry Services
  • Smoke-free Property
  • Beach/pool sun loungers
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Description

Check-In: 4:00am Check-Out: 11:00am
Located along Duval Street in Old Town Key West, Florida, La Concha Key West offers free wireless high-speed internet access and an on-site restaurant. This Key West hotel features an outdoor pool, pool bar, and contemporary fitness center. The guestrooms at La Concha Key West boast unique services for a memorable stay.

After a busy day, the pillow-top mattress offers a restful night's sleep. The restaurant at La Concha, 430 Duval, offers unique, island-inspired small plates and fresh local seafood.

The historic Duval Street is also home to a variety of fine dining, nightclubs, and more. Spanning the western portion of Key West, this exciting area and architectural hotspot is home to iconic Old Town attractions and activities, including the Ernest Hemingway House and Museum, Duval Street nightlife and Mallory Dock sunset celebrations. Daytime gallery visits, shopping and visits to museums, heritage and nature sites, including the Key West Butterfly & Nature Conservatory, give way to nighttime street performers, legendary pubs and open-air restaurants that come alive after sundown.

Pet Policy: Pets are allowed with a non-refundable deposit of $150 and a nightly pet fee of $20. A maximum of one pet, with a weight of 20 pounds (dogs only) is allowed. Pet-friendly rooms are subject to availability. Please contact the hotel phone number on your e-ticket prior to your arrival date if you are bringing a pet.

Parking Information: Onsite and Valet Parking is charged at $45 daily.

All fees mentioned are subject to change without prior notice, and applicable taxes.
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Promotional Images (35)
Private balcony in a guest room. A private bathroom with vanity area and fresh towels. 2 Double beds and a living/sitting area inside a guest room. Modern style private bathroom with sink, toiletries, and fresh towels. Bathroom amenities/toiletries.
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La Concha Key West, Autograph Collection Reviews

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Kirianas123
Dallas, Texas
"Denied Elite Benefits Hotel Playing Games"
TripAdvisor user rating 2.0 out of 5
Reviewed April 14, 2025 NEW
As a Lifetime Titanium Elite member with Marriott Bonvoy, I expect consistent service and proper recognition of elite benefits across all properties. Unfortunately, my recent two-night stay at this Autograph Collection resort was extremely disappointing. Upon check-in, I was informed that breakfast was not available as a Titanium benefit, despite this being clearly stated in Marriott's official terms and conditions for US-based Autograph Collection properties. The front desk staff incorrectly insisted that their "hotel policy" only allowed for a $10 daily credit or 1000 points instead of the complimentary breakfast for myself and one guest that I'm entitled to receive. When I questioned this discrepancy, they repeatedly mentioned the $30 daily F&B credit included in the destination fee as if this somehow replaced my elite breakfast benefit. This is absolutely incorrect and shows a concerning lack of training on Marriott's elite benefits program. I attempted to resolve this directly with management by showing screenshots of Marriott's official policy and requesting the $100 Elite Benefit Guarantee that Marriott promises when benefits are improperly denied. Unfortunately, my concerns were completely ignored. The property itself might be lovely, but this blatant disregard for elite benefits and poor customer service overshadowed any positive aspects of my stay. I've been a loyal Marriott customer for years, but experiences like this make me seriously question that loyalty. If you're a Bonvoy elite member considering this property, be prepared to fight for your benefits or choose another hotel that properly honors the Marriott program. I've since filed a complaint with Marriott Bonvoy customer service regarding this incident.
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sammD8877ID
"Housekeeping"
TripAdvisor user rating 1.0 out of 5
Reviewed April 14, 2025 NEW
And further more, they sent someone up to bring towels and clean as we waited to shower and dress for dinner. restock the towels, change the sheets and pillowcases, grabbed the glasses sitting on the counter wash them in the bathroom sink with her hands and our soap and put them back in the cabinet for us to reuse. in our room, there is a recycle basket and a garbage basket. She took them out and dumped them in the only receptacle they have on their cart. Obviously nothing was recycled. after the quick clean and refresh she didn’t have any washcloths said that she would return shortly with them 45 minutes later we had to go down and get some from the front desk. yes we can survive without some of these items. However, the communication is just horrible.
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namato1
Flanders, Morris County, New Jersey
"Anniversary trip."
TripAdvisor user rating 5.0 out of 5
Reviewed April 13, 2025 NEW
First time staying at La Concha, normally when in KW we stay at the Gardens or the Pier House. But, since this is now part of the Marriott collection we thought we would give it a try. Glad we did. The hotel was recently renovated and they did a great job. As a Titanium member of Marriotts club it was nice to get a call a few days before our visit to see if there was anything the hotel could do to make our trip more enjoyable. Hotel is very clean, lobby is beautiful and the front desk staff and bell hop were friendly and helpful. Lobby bar was a great place to start off our trip, bartender, Gary, was nice, friendly to talk to and makes a mean Mojito. The rooms were clean and well appointed, not the biggest, but to be fair, when in KW the last thing I am doing is sitting in my room unless I'm sleeping. Didn't get to use the roof top pool, but did walk through there to check it out, very nice. Prices in KW are getting crazy, the price here was worth every penny and better than a lot of other hotels. I would return without hesitation.
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458jhonatanb
"Great time at the bar!"
TripAdvisor user rating 5.0 out of 5
Reviewed April 11, 2025 NEW
We had such an amazing time at the bar, the staff is very friendly and Hari make such a great drinks for us, we will definitely come back. The hotel is on the heart of Duval street that gets you a lot of options around. You will not be disappointed if decided to visit.
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donaJ7420SM
"Terrible service over four night stay ruined beautiful and perfectly located historic hotel."
TripAdvisor user rating 1.0 out of 5
Reviewed April 07, 2025 NEW
I do NOT Recommend staying at La Concha Hotel. The service was non-existent or poor which really ruined a beautiful hotel. A week later there has been no follow-up on our calls and email, let alone the promises from staff and a supervisor to have the supervisor call us who set up our stay. We stayed at La Concha for 4 nights and loved the hotel and location; our room was spectacular. Jesse, the bellman, was fantastic and was much more responsive and helpful than the front desk staff. However, everything else was very poor. The service and follow-up on any requests was pretty non-existent. The room prep was lacking before we arrived with soap, conditioner, and body wash not having been replenished. The small tube of lotion had been used by the previous guest. We requested the soap and conditioner since we could not shower but it took a day and a half to get it. We requested a room service/cleanup on the following day but it was not done. When we called the front desk on the 29th, we were told that we would receive a $100 credit, but that did not happen until I called 5 days later. I was again told that the supervisor would call us but that still has not happened. I emailed another supervisor and have not received a response after a week. What we thought would be an outstanding stay at a quality hotel turned out to be very disappointing and certainly not worth any price, especially given that it is a pricey hotel. The service at two Fairfield hotels further north in the Keys was far better...at a third of the price.
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La Concha Key West, Autograph Collection is located at 430 Duval Street • Key West, FL 33040
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Frequently Asked Questions about La Concha Key West, Autograph Collection

What is the minimum age to check-in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

What time are check-in and check-out?

Check-in is at 4:00 pm and check-out is at 11:00 am.

Does the hotel serve a complimentary breakfast?

No. Breakfast is available for a fee at restaurants and coffee shop on property.

Will my room have a mini-fridge and/or microwave?

Mini refrigerators are included in each room. Microwaves are not available.

Does the hotel offer WiFi access?

Yes. Complimentary WiFi access is offered to hotel guests.

Is the hotel pet-friendly?

Pets are allowed with a non-refundable deposit of $150 and a nightly pet fee of $20. A maximum of one pet, with a weight of 20 pounds (dogs only) is allowed. Pet-friendly rooms are subject to availability. Please contact the hotel phone number on your e-ticket prior to your arrival date if you are bringing a pet. Fees mentioned are subject to change without prior notice, and applicable taxes.

Can I reserve a smoking room?

No. The hotel is 100% smoke-free. Guests caught violating this policy are subject to an additional fee.

Does the hotel have a pool?

Yes. Guests can use the hotel’s outdoor pool during operating hours.

Is parking available?

Onsite and valet parking is charged at $45 daily. Fees mentioned are subject to change without prior notice, and applicable taxes.

How far is the nearest airport to La Concha Key West?

Key West International Airport is the closest airport with a distance of approximately 3.7 miles.

What are the attractions nearby La Concha Key West?

Below are the top attractions near La Concha Key West and their approximate distances: - Mallory Square 0.4 mile - Duval Street 0.2 mile - Mel Fisher's Maritime Museum 0.3 mile - Dry Tortugas 0.6 mile - Fort Zachary Taylor State Park 0.6 mile

Does La Concha Key West have destination fee?

A 30.00 USD per night destination fee is collected upon arrival and includes the following: -Daily $30 food and beverage credit -Mojito Tasting for two guests per stay -Self-guided tour with La Concha keepsake for two guests -Daily Bike Rentals for two guests -Daily High-speed internet access -Bonvoy Elite Amenity (Gold members and above) Daily Key West Keepsakes Fees mentioned are subject to change without prior notice, and applicable taxes.

What accessible features does the hotel offer?

The hotel offers extensive accessibility features, including van-accessible parking, elevators, and accessible routes to the main entrance, fitness center, business center, meeting spaces, and restaurants. Accessible guest rooms feature roll-in showers, hand-held shower wands, accessible vanities, grab rails, closed caption TVs, TTY/TTD compatibility, and lowered amenities. Service animals are welcome.

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