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Comfort Inn The Pointe in Niagara Falls , NY

1 Prospect Pointe • Niagara Falls, NY 14303

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Exterior at Comfort Inn The Pointe, Niagara Falls, NY.

Lobby at Comfort Inn The Pointe, Niagara Falls, NY.

Fitness facility at Comfort Inn The Pointe, Niagara Falls, NY.

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$340.59 $79.20

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You Save: $261.39 /night

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Based on 1,431 reviews

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Overview

Located at the entrance of Niagara Falls State Park, this hotel is close to Niagara Falls, you can feel the mist. The hotel offers a free hot breakfast, a fitness facility, and free WiFi. All rooms include a work desk, coffee makers, and HDTV with over 35 channels. Walk to the Maid of the Mist or the Horseshoe Falls, just a few minutes' walk away.

up to 3 people

Good To Know

The minimum age for check-in is 18.
Located at the entrance of Niagara Falls State Park.
Valet parking is available on-site for USD 5.00 per night.
Enjoy free WiFi as well as free hot breakfast served daily.
Walk to the Maid of the Mist or Horseshoe Falls.
Grad a quick workout at the fitness center.
Pets are not allowed. ADA-defined service animals are welcome.
Aquarium of Niagara - 0.8 mile
Niagara Falls - 1.8 miles
Rainbow Bridge - 0.6 mile

Fitness Facilities
Handicapped Access
Non-Smoking Rooms
Valet Parking
Parking (surcharge)
Dry Cleaning/Laundry Services
24 Hour Front Desk
Elevator
Internet Access in Public Areas (free)
Meeting Facilities
Complimentary Breakfast
Free Parking

Description

Check-In: 4:00pm Check-Out: 11:00am

The Comfort Inn The Pointe is located at the entrance of Niagara Falls State Park and so close to Niagara Falls you can feel the mist. Major attractions within walking distance include the Aquarium of Niagara, Hard Rock Cafe Niagara Falls USA, Cave of the Winds tours, the Rainbow Bridge, the gateway between the cities of Niagara Falls, and Maid of the Mist, one of America's oldest tourist attractions.

The Conference Center Niagara Falls is only two blocks away. Fashion Outlets of Niagara Falls USA is just minutes from the hotel. Nearby casinos include the Seneca Niagara Casino, Niagara Fallsview Casino, and the Casino Niagara. This Niagara Falls, NY hotel is a short drive from Niagara University, the New York Power Authority's Power Vista, Artpark, a performing, and visual arts entertainment facility, historic Lewiston, and Old Fort Niagara.

Following your sound night’s rest, wake up renewed for the day ahead with a free hot breakfast with coffee, juice, bakery item, and a choice of breakfast sandwich. Your Grab It & Go Breakfast Bag will be ready so that you will be recharged and on time for your day's activities.

Business travelers can appreciate conveniences like free wireless high-speed Internet access in every room. All beautifully appointed rooms include hair dryers, coffee makers, irons, ironing boards, and 40'' high-definition televisions with over 35 channels. Some rooms at this New York hotel also offer views of the thundering rapids that lead to the brink of the Falls.

Minimum age to check-in: The reservation holder must be at least 18 years of age and must present a matching, valid photo ID and credit card.

Parking: Valet parking is available on-site for USD 5.00 per night.

Pet Policy: Pets are not allowed. ADA-defined service animals are welcome.

* All fees mentioned are subject to change without prior notice, and applicable taxes.

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Breakfast area at Comfort Inn The Pointe, Niagara Falls, NY.

Front desk at Comfort Inn The Pointe, Niagara Falls, NY.

Comfort Inn The Pointe Reviews

Based on 1,431 reviews

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P4860QDveronicam

"Good location, okay hotel."

Reviewed November 14, 2024 NEW

Positives: location, water pressure in the shower, the staff was nice, breakfast was okay but it’s free. Negatives: walls are paper-thin and you can hear everything, bathroom is extremely small and you have to shut the door to get into the shower.

HKBNB5

Louisiana

"Horrible experience"

Reviewed October 05, 2024

Friends recommended this hotel but their stay was years ago. I should have listened to the current negative reviews. This was the most negative hotel experience we have ever had. First, they are extremely understaffed. There was a line in the lobby to check in. If you need anything, you are better off going buying it yourself. We needed more towels (only two per room even if four people are staying in the room) and the front desk person is also the person to bring you the towel. They must bring in outside staff to do breakfast then they are gone. Even during peak hours, I could not find anyone at the front desk. I heard voices in the breakfast room and went in to find the two staff members chatting. Staff wears street clothing and no name tag so you don't know who they are. Staff seems untrained. I witnessed housekeeping with a pile of "clean" towels on the dirty floor stocking her cart. She was literally taking the clean towels from the floor! Other negatives - towels are old and smell bad, rundown, crowded buffet area, dirty stained carpet and furniture. There were stains on the duvet insert. I could see them through the cover.

Britnie1219

Findlay, Ohio

"Would have been worth a further walk to stay at a different hotel."

Reviewed September 30, 2024

Worst hotel experience I’ve ever had. Location is super close to the falls but after that, it’s downhill. Checkin is at 4pm and we arrived at almost 5pm to our rooms not being ready and had to wait about another hour to get into the rooms. The parking lot, lobby, and rooms needed a deep clean. Rooms were just clean enough to not leave and go elsewhere, but were not clean and were certainly showing the age of the hotel. That was manageable but then we had to get room keys reset multiple times because they kept failing. Came back late on Saturday night after a show in Buffalo around 11pm to a lobby full of people locked out of their rooms, us included. There were no employees to be found anywhere in the hotel to help get access to rooms. After calling corporate they sent someone from (I think a sister hotel) who had to jump the desk and get into the computers to get us access to our room. Didn’t get in until after midnight. We were told the manager would be in touch the next day to make it right. Not only did we not hear from the manager (and she dodged our attempts to get in touch via phone), breakfast the next morning was completely cleared out and had to wait about 30min for fresh food to come out. Will never stay at a Choice hotel again.

whitenights12

New Orleans, Louisiana

"Neglected and in need of help"

Reviewed September 22, 2024

The best way to explain this hotel is “the hotel that care forgot”. It runs on autopilot and must not have management/corporate/owner that cares or even checks in with the employees that work there. Pros: Location to a few good attractions Cons: Rundown, dirty Very thin walls- We could hear our neighbor’s dog barking as well as their conversations and coughing. Sink clogged Hair in tub Extremely understaffed (don’t bother asking for anything. At certain times, the front desk person is the only one there doing everything.) Ice machine broken Weird smelling towels Uncomfortable beds Toilet seat not attached properly and moves around Extremely loud bathroom vent that rattled like it would fall down (and you could not turn it off if light was on) Carpet/ furniture stained and gross Breakfast area crowded and dingy The positive reviews here do not make any sense to me. The location does not come close to making up for this place. One of the worst hotel experiences I have ever had.

Worldgallery

"Extremely disappointing"

Reviewed September 21, 2024

I was extremely disappointed with my stay at Comfort Inn the Pointe. First, the sink wouldn’t drain properly, and to make things worse, I found a blood spots on the blanket. There was also a missing piece to the coffee pot, making it unusable. I requested a new coffee pot and never received it. The hotel seemed understaffed, and the few employees I encountered seemed overwhelmed. Ice machines were broken on every floor except the 2nd and 4th. The hallways are very warm and have a musty smell. The elevators are extremely slow. I would not say the hotel was filthy, but definitely was not clean. The towels did not have a fresh smell. It is very rundown and showing its age. The quality of the sheets was abysmal—cheap polyester, uncomfortable, and scratchy. The breakfast buffet was poor with low-quality food. The coffee was the worst part—it was thin, watery, and tasted like the paper cup. We ended up eating breakfast out every day after the first try. Adding to my frustration, the area around the hotel was unkempt, and there were no decent food options nearby. I would not recommend this place to anyone. I do not understand some of the positive reviews. I should’ve listened to the negative reviews. We paid an average of $225 a night so I made the false assumption that it would be a decent, not perfect, option. The Comfort Inn the Point needs a complete overhaul. I do not understand how Corporate has allowed the hotel to become what it has.

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Comfort Inn The Pointe is located at 1 Prospect Pointe • Niagara Falls, NY 14303

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Frequently Asked Questions about Comfort Inn The Pointe

Is Comfort Inn The Pointe pet-friendly?

No, pets are not allowed. ADA-defined service animals are welcome.

What time is check in and check out?

Check-in time starts at 4:00 PM and check-out is until 11:00 AM.

Can I reserve a smoking room?

No. Comfort Inn The Pointe is 100% smoke-free.

Does the hotel have WiFi?

Yes, free WiFi access is available on this property.

Does the hotel serve a complimentary breakfast?

Yes, this property provides free hot breakfast daily.

Does the hotel have a pool?

Comfort Inn The Pointe does not have an onsite pool.

Is parking available at Comfort Inn The Pointe?

Yes. Valet parking is available on-site for USD 5.00 per night. Fees mentioned are subject to change without prior notice, and applicable taxes.

Does the hotel offer a shuttle service?

No, this property does not provide an airport or area shuttle.

What is the minimum age to check-in at Comfort Inn The Pointe?

The reservation holder must be at least 18 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.